emails need GPS

  • Problem
  • Updated 5 years ago
Hi,

I have sent a message 5 times over a 2 day period to our qlubb.com email address and it is not being received. The message is marked as sent in my sent folder and I also sent it to myself in one of the attempts to send it to our qlubb.com address. I received it but our qlubb.com address did not receive it. I have also encountered this problem before, but never for over a 2 day period. I am typing in the correct address. Please advise as to why it is not being sent. It is a small text message (no attachments).

Thank you.

SP
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Susan

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  • frustrated

Posted 5 years ago

  • 3
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Qlubb-er, Company Admin

  • 183 Posts
  • 8 Reply Likes
sorry to hear about this problem. For Yahoo Mail users, please make sure that Qlubb.com is in your address book - Yahoo has a tendency to file us into the spam folder.
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Susan

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qlubb.com is in my adress book and I have received numerous emails previously from our qlubb.com address over the past year. These emails are not going in my spam folder. They are not being received. Other members in our qlubb.com group are experiencing the same problem. Help!
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Qlubb-er, Company Admin

  • 183 Posts
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Susan,
please send us an email to help@qlubb.com and we'll try to see what is going on with your specific account. sorry about the inconvenience.