How do I download firmware update?

  • Question
  • Updated 3 years ago
  • Answered
how to register to download the updates?
How to download the firmware update?
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Frank

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Posted 3 years ago

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Ken, Employee

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Frank... To download firmware updates you will need to create an account at www.qtm.com/signin. Once you have logged in you will see a user menu which includes a "Firmware Updates" button.

You will be downloading two files to update your product.
The first file you will need is the "loader" which is available for MAC or PC.
The second file is the firmware itself.

There are prompts & detailed instructions on the site to help you through the process.

We made a short video on creating an account:
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Frank

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Hi Ken,
Thanks for the update. It's not difficult to sign up -- but from your regular menu there's No signup page or llnk. I originally thought the signup was remotely the forum signon, Thanks for a great working link!
Frank
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Ken, Employee

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Sorry about that Frank. I am the web guy so it's my fault.

We are working on an update to our website.
I will hide the links in all new places.

Ken :)