Improve copy & paste into problem/question responses.

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  • Updated 4 years ago
When you copy & paste text from an MS Word document into a problem/question response, all of the content is pasted, but much of the formatting is lost. I copy & paste "snippets" from a Word document into almost EVERY response/answer I provide to customers.
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Quicken Dave, Employee

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Posted 4 years ago

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Quicken Kathryn, Official Rep

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Bummer--we may have to recreate these in a notepad, or add them to the community, copy that to a Word doc, and see if the formatting is preserved in that instance.
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Quicken Dave, Employee

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Playing around with it, using different browsers and different document formats ... doesn't seem to have any impact.

Recreating these snippets would be a serious bummer, as I've got almost 100 pages in my current Word document!
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Quicken Kathryn, Official Rep

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  1. Test and Test
  2. Another test
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(Edited)
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Quicken Kathryn, Official Rep

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It looks like if I format it in the community, then copy and paste it to a Word doc, then copy it back, the formatting stays pretty much the same--so that may be what we need to do--

However, with the new system, we don't necessarily need to paste the same answer repeatedly--instead, we can merge posts--

Just tried it here: https://getsatisfaction.com/quicken_dev/topics/cut-paste-chrome - did you get a notification on this (just checking)?
(Edited)
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Quicken Kathryn, Official Rep

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  1. Test and Test
  2. Another test

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