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Errors and Troubleshooting (Windows)

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Photo of david20
Amounts getting changed when changing payee name (Win 2018 12.15)
Using Windows Quicken 2018 R12.15I just noticed that my Charge / Payment amounts are getting changed when I change the Payee to a name th...
  • 15 me toos
  • 18 replies
  • Problem
  • Acknowledged
Photo of Perry Polk
Entries in Investment Account not being recorded in linked cash account
I'm running 2018 R12.15. I post a transaction to my Investment Account but the transaction is not showing up in the linked cash account. ...
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Bud Tugglie
Investing Tab - 3 month gain % wrong.
Could someone please explain why the investing tab can show a positive number for the 3 month gain total, while showing a negative 3 mont...
  • 2 me toos
  • 14 replies
  • Question
  • In Progress
Photo of Nelson Spitnale
Printing Online Payee List cuts off phone number
I have Quicken 2018 R12-18, I want to print a list of my online payees with addresses, account numbers and phone numbers, Clicking on Too...
  • 1 me too
  • 0 replies
  • Problem
Photo of Big Al
Tax Planner shuts down Quicken 2018 R12.15 Build 27.1.12.15
When Using the tax planner a box appears that says Please wait while windows configures Quicken. After a second a second  box appears tha...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Jaylee Cool
printing check date problem
I've just spent 4+ hours speaking with 3 different support people. We have performed every possible troubleshooting protocol they offered...
  • 1 me too
  • 17 replies
  • Problem
  • In Progress
Photo of Quicken Alex
RESOLVED 9/25/2018: USAA Bank Temporarily Blocking Online Access
Quicken for Windows and Quicken for Mac users are reporting the inability to import transactions from USAA Bank when attempting to add an...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Curt Cvikota
cannot download or import transactions fromUS bank
I have Quicken17 on Windows 10. I am unable to import a .qfx file or connect to US bank to get credit card transactions.I believe this is...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of premier_regulators
restore a damaged file
Hi Guys, I have been working on an old copy of Quickbooks (2011 deluxe) and am trying to restore a file that validates fine, but then thr...
  • 1 me too
  • 4 replies
  • Problem
  • Acknowledged
Photo of Jeff Lucco
QWin 2017: compatibility issues scanning with canon printer pixma mg 6821
scan feature freezes entire program when I try to scan in a receipt to the register.  I am using Quicken 2017 rental property manager (Ve...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
Photo of Kendall Cochran
having to manually review items
Quicken 2018  R11 When I would download and see new items, I would put the proper payee and Category (most of my payments go through my P...
  • 1 me too
  • 2 replies
  • Problem
  • In Progress
Photo of Lane Mashal
Wells Fargo Mortgage will not update
Q Win 2018 R12 15  My mortgage has always updated correctly.  Just suddenly stopped this month and I get a CC-505 error.
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Paul Foster
Quicken 2018 - Reconcile not working properly - randomly misses transactions
I am using Quicken 2018 on Windows 10.  I have been a Quicken user for many years, but I am starting to look for another product.   The p...
  • 2 me toos
  • 8 replies
  • Problem
  • In Progress
Photo of joe kane
Quicken premier 2016 webconnect preference reverted after recent upgrades
On Quicken Premier 2016, the product suddenly was seemingly crashing after every import of a webconnect file.  Searching the through the ...
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Big JIm Sr
crash fouled up account balances in reconciliation
Quicken 2018. System crashed while posting downloaded transaction to my checking account. After that I finished posting transactions, wen...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged