2013 upgrade to 2017 pop up

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I have Quicken Deluxe 2013. I cannot stop the pop-up upgrade offer to 2017 that happens at startup. There is no check box to stop it. Doing the process to stop registration does not stop it. Starting the program as an administrator does not stop it. Clicking the upgrade button and going to the web page does not stop it on subsequent starts. As you can see I have been all over the internet and forums looking at suggestions on how to stop the pop up. Is there a way to actually stop it, please let me know.
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joe smith

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Posted 5 months ago

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Timothy Burel

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I also had Quicken Deluxe 2013 but when I decided to purchase the Quicken Deluxe 2017 CD and upgrade, upon installation of the new program it wiped out my 2013 files and no longer works at all. Just ignore the pop up and keep using 2013!
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joe smith

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It cannot be ignored. The only way to remove it is to click the X at the top right, but of course it pops back up the next time I start the program. Interesting enough the "hurry now offer ends on XYZ" date keeps changing after each time the date comes and goes. Note that no one from Quicken has responded. Appears to be a deliberate berating of the customer to get them to upgrade. It will be the very reason I refuse to upgrade.
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leaus10

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Joe, Someone suggested uninstalling and then reinstalling Quicken to fix the pop-up problem. It appears to have worked for the person who had started that thread.  Will probably give it a try for myself.
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Don

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There is no X box and I cannot get by the pop-up to use Quicken.
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leaus10

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I have the same issue with 2014 Premier.  Sucks.. I shouldn't have to ignore a problem introduced by marketing. 
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joe smith

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You shouldn't have to ignore a marketing scheme for a product you paid for in full to use in perpetuity. There was nothing in the original marketing that says after a certain amount of use or time they are allowed to pester the user with these types of pop-ups.
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gmalis1, SuperUser

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According to the Quicken 2017 End User License Agreement, which YOU agreed to when you installed and registered Quicken (and probably didn't read):

6.4
 You acknowledge and agree that you are not entitled to any compensation for any advertisements and other information that Quicken and its licensees may display adjacent to or included with your data or Content Quicken Account Data on and through the Quicken Software, Quicken Online Features, and Ancillary Services. Quicken reserves the right to change the manner, mode and extent of such advertising at any time, in its sole discretion, with or without notice.

6.5 You acknowledge that as an active subscriber to the Quicken Services or Ancillary Services you may be offered additional discounts, products and services at Quicken's discretion, when and if they become available. Quicken is under no obligation to make any such offers to you or any other user.

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leaus10

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SuperUser, you may be the only person who ever actually read an end user license agreement... What did the original 2014 agreement say? How about the 2013, 2004 or 1998 version? You are right. If you want to use the software you must agree to anything they want to do now or anytime in the future.  Did you ever purchase software and then decide to reject the end user license agreement?  Did they happily refund the full purchase price. Have you ever rejected revisions to the end user license agreement after having used the software for a year or two?  Did they happily refund the full purchase price?  I guess we should all be happy with what ever they decide to do because after all, weather we read the agreement or not, we agreed to it.
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gmalis1, SuperUser

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Here is the link to the Quicken 2013 EULA:

https://www.quicken.com/support/eula/quicken-2013

Here is the link to the Quicken 2014 EULA:

https://www.quicken.com/support/eula/quicken-2014

I suggest both of you read what you agreed to.  Just because you or I haven't read the EULA doesn't mean you aren't bound by it.  By registering your software you ARE bound by the license agreement.  

For example part of that agreement is that you can't replicate and resell your Quicken.  In your eyes, because you didn't actually read the EULA or because you didn't like that part of the agreement a year or two or three years down the road and changed your mind about the agreement, then you shouldn't have to abide by it and you should be able to duplicate and resell the product without penalty or prosecution. 

How about when you rent a movie on DVD?  You agree NOT to copy and redistribute it's contents, under penalty of the FBI.  So, if you DO copy and redistribute, what's your argument?  Oh, I didn't read that screen?  Nice try. 

Quicken comes with a 60 day money back no questions asked guarantee.  That is Quicken's policy.  If you're unhappy with your product return it.  

If you own it more than 60 days from purchase, yes, you're stuck with it.

And yes, the companies in the US hold all the cards.  That's why the EULA's for software is so long and convoluted...and they hope that users like you and me WON'T read the fine print. 
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Quicken Dave, Official Rep

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Hi All,

It seems that this post is no longer headed in a productive direction, so I am closing it. If anyone sittl has questions about upgrading from QWin 2013 to QWin 2017, please start a new conversation.

Best Regards,
Dave

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