I'm using Quicken Premier for Windows 2016 on a windows 10 machine.
1) Take a backup, just in case
2) TOOLS, Account List, Edit across from one of the pertinent accounts. Click Online Services and Deactivate. Repeat this step for all impacted accounts
3) Exit Q, restart Q.
4) TOOLS, Account List, Edit, Online Services, Activate.
When Q asks how you want to associate the online account with the account in Q, be SURE to select LINK (NOT, the default Add). Repeat as necessary.
Open Quicken. Click on the Registers, one at a time. Open the Register to be converted from Web Connect to Direct Connect.
Click on the Top Gear in the Register Window, also called Actions. Click on Account Overview.
Scroll down and click Change Online Services. Click on Deactivate. Answer / Click Yes to Question.
Now click Set up now and be sure to select the correct Bank and Connection.
And be sure to link to the existing Register.
Do the same for your other Register, too.
Make sure that you are running R 8 or R 10.
OK thecreator, I tried to make the changes by following NotACPA's instructions, but ran into a problem. When I came back to send him a reply describing my problem, I saw your reply. I followed your instructions, and got to the same point and had the same problem that I had when following NotACPA's instructions. OK, here's the problem I ran into with both approaches, and I am running R8.
After clicking the Set Up Now box, the first screen I get asks for a name to be used for this account. When I type in the account I'm trying to change, I get the response that that name is already in use. Well, duh, I know that. I didn't want to risk creating a new, second account and them having to somehow reconcile them, so I just cancelled out. Hopefully, one or both of you can help me proceed from the Set Up Now button. I've got the online services deactivated for both accounts. Thanks.
Perhaps even worse than that, I realized I may have a mess on my hands when I do get it set up to Direct Connect. I have one set of credentials which open up the SEI website and it shows both of my accounts. The two accounts are completely separate accounts, but are linked for display and easy access. But I'm afraid that when I download from SEI, it will download both IRA accounts into one or both of my Quicken accounts. Have you seen this kind of a problem before? Do you have suggestions for how to handle it. My only thought is to get SEI to give me two separate AccessMyAccount accounts, so I can have separate credentials to associate with the respective Quicken accounts. Got any other/better suggestions?
I have 2 quicken IRA accounts. I log onto SEI with a single set of credentials and it shows me both accounts. I hope you're telling me that by having each IRA account number included in each Q account, that quicken will download all the data from both IRA accounts and sort it to the correct account based on the account number which was included in each Q account setup.
I have documentation from SEI stating that Direct Connection requires Q16 or newer.
Now, the second part is where I get lost. When I click on File, then New Quicken file, it sends me to a windows explorer page where I'm supposed to give the new file a name, I assume you meant "Not" instead of "Dot". At any rate, I don't get a menu to click on Brokerage. Is that something I would have gotten had I created a new file in explorer? I don't understand why I should be creating a new file. What's this new file supposed to be for, and what should I call it, if that's what I'm supposed to be doing. Does it ever get used for anything?
I notice that when I go to my account list, in each of my two IRA's, is a link to "Activate Downloads". When I click on one of those two links, it asks for a new account name. I didn't provide a new account name because I don't want a new account, I just want to change the online services for my two existing IRA's. That seems really strange to me, since the link I originally clicked was associated with a specific account, why would it be asking for a new account name?
Hope that wasn't too many questions for one post. I appreciate your help.
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