FYI: Upcoming Action Required before 9/30/17: Email about Critical Updates for Quicken Windows, Canada, and Mac users

  • 36
  • Announcement
  • Updated 1 year ago
  • (Edited)
As part of Quicken's separation from Intuit, we're moving from Intuit's authentication service (Intuit ID) to our new, secure, Quicken service (Quicken ID). 

Over the next 60 days, beginning 7/10, you'll receive a product update that will require you to create a new Quicken ID and password to continue using Quicken.  All supported Quicken products will have this product update available on or before 9/30/17.  You must update to the new patches and create a Quicken ID in order to maintain access to your previous Quicken purchases.

You'll use your new Quicken ID to access all Quicken applications, including Quicken for Windows, Quicken for Mac, Quicken Mobile, and Quicken.com.  

How to update:

For more information about the Quicken ID, see this FAQ: https://www.quicken.com/support/why-am-i-prompted-create-new-quicken-id-and-password

To receive notifications when these patch releases are available for your version of Quicken, please 'follow' this announcement.



Who will this email come from?

To verify, this email will come from our verified email address, quicken@e.quicken.com, and will look like this email (sent to Canada users):

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Posted 1 year ago

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The critical update patch (R5) for Quicken Canada 2016 for Windows is now in staged release to some users.  If there are no issues, it will go out to all Canada 2016 users early next week.  If you use Quicken Canada 2016 and haven't yet been prompted to update Quicken, just try again next week, or wait for confirmation that release is live by following this community thread.
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UPDATE 8/30/17: the original announcement had a date of 8/30/17 for all of the patch releases to be launched, however, we are still completing internal testing.  When these patches are available, updates will be posted as a reply to this announcement.
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UPDATE 9/6/17: The patch release for Quicken Canada 2017 (R2) is now available in a staged release.  If you haven't received the patch and would like to download it, it is available here: https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch
(Edited)
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UPDATE 9/15/17: The patch releases for Quicken Windows 2017 (R12) and Mac 2017 (4.6.2) are now in staged release.  If you receive the patch, please update your Quicken version.  Quicken Windows users can download the patch here: https://www.quicken.com/support/quicken-2017-windows-release-notes-updates-and-mondo-patch
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UPDATE 9/22/17: The patch release for Quicken Canada 2015 (R6) is live to all users.  Please update your version to the latest patch as soon as you receive the prompt through One Step Update.  If you do not receive the prompt in-product, you can download the patch here: https://www.quicken.com/support/quicken-2016-windows-release-notes-updates-and-mondo-patch
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UPDATE 9/27/17: All Quicken ID patch releases are now live and available!  You can find a full list with links to the manual and mondo patches here: https://www.quicken.com/support/why-cant-i-sign-my-quicken-id-my-other-computer

Please note: the later patches also include this process for users that haven't yet updated, so they will all say "Critical Release" - however, if you have already updated and created your Quicken ID, you're all set; while you should install patch updates as they are released, you will not need to create your Quicken ID again.
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UPDATE 9/28/17: If you purchased Quicken Mac from the Mac App store, you'll need a special utility to update to the critical patch release.  You can download that here: https://www.quicken.com/support/updating-quicken-mac-purchased-mac-app-store

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