Please provide more
What error codes, error messages, symptoms do you get?
What have you tried so far to resolve the issue?
What version of Windows are you using?
Also need to know what version and release of Quicken you are using.
Click Help / About Quicken to determine year/version and release.
If you feel like
beginning to troubleshoot this yourself, please read and follow instructions
Evidently, DCCU sees the Quicken attempt at account setup as an "unrecognized" browser. It seems that there should be some type of workaround, but Quicken says it is DCCU's responsibility and DCCU says Quicken needs to figure it out.
I believe the onus is on the company that runs the DCCU website.
You may need to log into the regular website, using your regular credentials, after they give you the code, but before trying with Quicken. I had to do this with my wife's account, but not mine - could be a change in how it works as I only recently added my wife's stuff to Quicken. IF this is required (ask them) then it asks for the quicken code after you log in. It only does this once.
When your Quicken code is verified, go ahead and set up in Quicken. It should create the accounts and download the most recent transactions. From there it works as expected.