Infected Resource Accessed during One Step Update (Bitdefender)?

  • 0
  • 2
  • Problem
  • Updated 1 year ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving outdated posts

This morning, during my usual One Step Update of my accounts, my antivirus program displayed the following message:
"

The application qw.exe accesses a web resource http://ocsp.trustwave.com/MFEwTzBNMEswSTAJBgUrDgMCGgUABBQ1mI4Ww4R5LZiQ295pj4OF%2F44yyAQUyk7dWyc1Kdn2... that has been detected as infected. The web resource has been successfully blocked and your PC is now safe.

"

The One Step update seemed to work, and I got no error messages in Quicken.

Anyone know what this resource might be? Something to do with a certificate? How can I let Quicken know? May be a false positive - Bitdefender is quite aggressive - but worth looking into.

Windows 10, Quicken 2017 Windows R14, Bitdefender Total Security 2018.
Photo of Joseph Witkin

Joseph Witkin

  • 458 Points 250 badge 2x thumb

Posted 1 year ago

  • 0
  • 2
Photo of David Gunther

David Gunther

  • 82 Points 75 badge 2x thumb
I saw this same blocked message on a few hundred computers I monitor. I know a lot of the computers I monitor do not even have Quicken installed, but do use QuickBooks, so maybe they share a common update source - mix between Win7 and 10. We use Bitdefender Gravity Zone.
Photo of David Gunther

David Gunther

  • 82 Points 75 badge 2x thumb
I have contacted Bitdefender and they are analyzing.
Photo of Joseph Witkin

Joseph Witkin

  • 458 Points 250 badge 2x thumb
Excellent
Photo of David Gunther

David Gunther

  • 82 Points 75 badge 2x thumb
They responded back saying the link was ok and they had whitelisted it moving forward.

This conversation is no longer open for comments or replies.