Missing Quicken 2016.MSI file

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Merged

This conversation has been merged. Please reference the main conversation: Resolved: Import QFX Reports MSI Error 1706 "...on a network resource..."

I use QN 2016 Premier. I run Windows 10 on my PC.  All of a sudden I the Quicken 2016.msi file is missing which prevents my upload from Capital Bank (NC).
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William Uscategui

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Posted 2 weeks ago

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Quicken Kathryn, Official Rep

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Official Response
We're investigating this issue and hope to have a resolution as quickly as possible--in the meantime, you can follow this announcement to be notified when this issue is resolved: https://getsatisfaction.com/quickencommunity/topics/new-5-19-17-import-qfx-reports-msi-error-1706-on...

In the meantime, we'd like to get this information from you, if possible:
  1. Did you recently install a Windows update?
  2. What version of Windows are you using?  

To get the exact version of Windows, you can go to the Start menu, click Run and type "cmd" (or, in Windows 10, right-click the Start/Windows menu on the left of the toolbar and click Run).  In the prompt that appears, type "winver" and a Window with the exact version number will appear.

Thank you for your patience while we investigate this issue--
Quicken Kathryn