This conversation has been merged. Please reference the main conversation: Quicken 2016 Premier on Windows 10 - uh oh something went wrong on our end
This morning, I ran One Step Update and got errors on all 4 of my institutions that use Express Web Connect to connect. The three Direct Connect institutions worked, though one of them required two tries. The error was simply "Quicken is unable to establish an internet connection", error CC-899. There is certainly nothing wrong with my PCs internet connection. I tried restarting and "Restore Advanced Settings" in Internet Options control panel as the Quicken help panel recommended, but this did not make any difference. Tried deactivating onlne update for affected accounts and re-activating - I got "unable to connect to institution" as soon as I entered my info and tried to connect. Same thing on both PCs. I have different antivirus programs running on the two PCs, so its not that. It is Monday morning, and there should not be 4 institutions unavailable. Advice??
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