Password Vault: [your bank] could not use the password you entered.

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When I tried to add my new password to my vault for my BB&T account, I got the above message.  I've seen other threads regarding "deactivating and relinking...", as well as a "password confirmation tool"..., as well as clicking on "learn more".  None of these worked for me.  my error screen doesn't have a learn more button.  So, this is still an issue.  PLEASE HELP!!  The support desk couldn't help me either.  So, maybe there's a user out there who can help.  
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Rick

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Posted 2 weeks ago

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thecreator - QKN 2017 & 2019 Windows, SuperUser

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Hi @ Rick ,

See this FAQ from Quicken when creating a Password at the Bank Website that you need to use for Express Web Connect:  https://www.quicken.com/support/error-when-updating-accounts-cc-502


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Howard Friedman

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Has your password met the site’s criteria? Using 8 or more characters, at least 1 uppercase, at least 1 number and, perhaps, 1spe is character. Some sights do not allow special characters.
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B ZARK

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if you can log in online then the above probably won't work because you meet the FI's criteria for passwords.   
so it's likely there's a mismatch.  try this 
backup file
go to tools tab
   click password vault
   click add edit passwords
   enter vault password
   click on the ID line for this account
   click delete password
   properly exit Quicken
   open Quicken
   go to the problem account 
   click on gear icon
   click update now
   enter password and click save box

if this doesn't work, I would contact FI for help.  I doubt it's a problem Q can solve