Paypal not downloading transactions as of Jan 2017

  • 0
  • 1
  • Problem
  • Updated 1 month ago
  • In Progress
  • (Edited)
I use use Paypal for my eBay transactions, and had been able to use my One Step Update for the downloading those transactions directly from Paypal - up until around Jan 2017 -
Now - we get an error message that Quicken can't access the server.... but only for Paypal -
And, if I go to the Paypal website, and view the transactions, there is an option to download to Quicken, but only in QIF format.
Photo of ps56k

ps56k, SuperUser

  • 5,158 Points 5k badge 2x thumb

Posted 7 months ago

  • 0
  • 1
Photo of ps56k

ps56k, SuperUser

  • 5,158 Points 5k badge 2x thumb
Here is the LOG file -

20170217 10:13:58: Starting Connection ------------------------------------------
20170217 10:13:58: Initiate Complete   ---- [Authenticating with server]
20170217 10:13:58: Translating Error Codes  [Authenticating with server]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]
20170217 10:13:58: CC Request Complete ---- [Authenticating with server]: Status/Error Code : 0
20170217 10:13:58: Starting Connection ------------------------------------------
20170217 10:13:58: Initiate Complete   ---- [Getting financial institution information]
20170217 10:13:59: Translating Error Codes  [Getting financial institution information]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]
20170217 10:13:59: CC Request Complete ---- [Getting financial institution information]: Status/Error Code : 0
20170217 10:13:59: Skipping  Request   ---- [Authenticating with server] .
20170217 10:13:59: Starting Connection ------------------------------------------
20170217 10:13:59: Initiate Complete   ---- [Validating password]
20170217 10:13:59: Translating Error Codes  [Validating password]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]
20170217 10:13:59: CC Request Complete ---- [Validating password]: Status/Error Code : 0
20170217 10:13:59: Starting Connection ------------------------------------------
20170217 10:13:59: Initiate Complete   ---- [Getting account status for PayPal Acct]
20170217 10:14:00: Translating Error Codes  [Getting account status for PayPal Acct]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]
20170217 10:14:00: Error CC-101        ---- [Getting account status for PayPal Acct]: *** Error occurred during account aggregation for [PayPal Acct] ***
20170217 10:14:00: Error CC-101        ---- [Getting account status for PayPal Acct]: *** Error Mapped to 501 ***
20170217 10:14:00: Mapping Error Codes ---- [Retrieving data for PayPal Acct]: IC error : 0, EBStatus: 0
20170217 10:14:00: CC Request Complete ---- [Getting account status for PayPal Acct]: Status/Error Code : 0
20170217 10:14:00: Starting Connection ------------------------------------------
20170217 10:14:00: Initiate Complete   ---- [CCLogoutRequest]
20170217 10:14:00: Translating Error Codes  [CCLogoutRequest]: gSOAP/CCC/WININET : [0] --TO--> IC Error: [0]
20170217 10:14:00: CC Request Complete ---- [CCLogoutRequest]: Status/Error Code : 0
20170217 10:14:00: Mapping Error Codes ---- [PayPal]: IC error : 0, EBStatus: 0
20170217 10:14:00: Mapping Error Codes ---- [Authenticating with server]: IC error : 0, EBStatus: 0
20170217 10:14:00: Mapping Error Codes ---- [Getting financial institution information]: IC error : 0, EBStatus: 0
20170217 10:14:00: Mapping Error Codes ---- [Authenticating with server]: IC error : 0, EBStatus: 0
20170217 10:14:00: Mapping Error Codes ---- [Validating password]: IC error : 0, EBStatus: 0
20170217 10:14:00: Mapping Error Codes ---- [Getting account status for PayPal Acct]: IC error : 0, EBStatus: 0
20170217 10:14:00: Mapping Error Codes ---- [Retrieving data for PayPal Acct]: IC error : 0, EBStatus: 0

==== OSU End (20170217/10:14:03) ====
Photo of neilhh20

neilhh20

  • 12 Points
This has just started happening two weeks ago to me as well. Very frustrating and timewaster for a productivity aid. It said wait and try again, so 2 weeks later no resolution.
Today I tried deleting the One Step Udpate - and reactivating the paypal account - then says 
Photo of Mike Bythewood

Mike Bythewood

  • 100 Points 100 badge 2x thumb
Don't waste anymore time on it. Paypal has shut off quicken access. This from an insider at paypal
Photo of Mike Bythewood

Mike Bythewood

  • 100 Points 100 badge 2x thumb
I'm guessing paypal is about to release their own financial software since quicken got dumped by intuit.
Photo of ps56k

ps56k, SuperUser

  • 5,158 Points 5k badge 2x thumb
WELL.... I did the usual "fix it" -
Delete the Online Services entry -
and then RE-establish the Online Services entry -
and it appears to have re-connected and downloaded....

The proof will be next week -
to see if it still performs the connection and download via One Step Update
(Edited)
Photo of ps56k

ps56k, SuperUser

  • 5,158 Points 5k badge 2x thumb
same problem today - 8/4/17 - never sure what the random problem or fix might be...
- zero balance problem ?
- target server address changed ?
- glitch in the matrix ?
Photo of Mike Bythewood

Mike Bythewood

  • 100 Points 100 badge 2x thumb
interesting, been 9 days since my paypal not downloading problem was "escalated to scripts". When I just tried a chat session with tech support to find out the status the agent gave me a redirect here and hung up. none of the usual fix-it work for me either