Reposting problem from QPW (https://getsatisfaction.com/quickencommunity/topics/qif-importing-into-quicken-windows-2018-is-broke...) which was closed with no resolution:
Two problems were introduced in this patch for QIF imports.
The first one is that in the past QIF imports would go the "Downloaded Transactions" tab. This allowed the user to do matching and selective importing into the register.
Now the transactions go right into the register, but this isn't even like "automatic entry mode".
With the "real" "automatic entry mode" that you would see for Web Connect, Express Web Connect, or Direct Connect, the imported transactions would get a status of New or New Match and you could review them and use manual match on them.
With this problem the transaction go into the register and don't set any kind of status, so the review and matching system can't be used.
The second and even bigger problem in my opinion is that in the past when you imported a QIF file the payees in the transactions were matched to the Memorized Payee list, and if they matched the category would be filled in.
This no longer happens with Quicken Windows 2018 R3.2.
This makes the importing of transactions from a financial institution where the category wouldn't be known, pretty much useless, because the user would have to go in and add the category for every transaction.
What's really needed would be an option in the Import dialog to tell Quicken whether the imported transactions should be treated as imported data or reconciliation items.
I tried 2018 this weekend, and removed it a day later, mainly due to the Bills screen getting a major overhaul that makes it useless to me. If they change that back to the way it used to be I'll likely give 2018 another try.
They gave with one hand, in the sense that the user no longer has to use the workaround to import the transactions into the register of their choice. And took away with the other hand making it harder for anyone using this function as a substitute for download transaction methods they can cut off with the online services.
If someone likes the direct import then please put in an option to allow reconciling before importing for those of us that want to reconcile before importing. Upgrading should not remove feature that is being used.
That means a couple of things. One instead of selecting ME-TOO there is instead a VOTE button.
And the other thing I think it means is they are basically saying "This isn't a problem, we wanted to do it, and if you want it then it is now a feature request". (Quicken Inc takes feature requests as NEW POSTs that are marked as an Idea)
And on top of all that, I wanted to email this to Quicken support to avoid a public post, but I couldn't find an email address. So I went into a support chat, asked for the support/customer service email, and they said they didn't have one.(Rant Redacted)
Even though I'm all for this getting changed, I would hardly say nobody will upgrade. Most people don't even use QIF.
On the email contact information:
They dropped email long ago as a contact method because they found it not to be an effective way to communicate. Most of the problems were of a nature that they needed to ask and answer several questions. If you look on this site often we (mostly other users BTW) have to play 20 questions with people because they don't provide enough information about their problem or what software versions they are running.
Beside that they can't do screen sharing.
BTW on the subscription version of Quicken they added: Help -> Report a problem