You didn't say which bank you're having issues with.
In case of CC-501, 502, 506 errors deactivate all accounts with this bank using the same bank logon ID, including any old, long closed, hidden and forgotten accounts that might still be activated. If you miss one, the Quicken server involved in handling Express Web Connect - connected accounts will not start with a clean slate and you will continue to have this problem.
To deactivate an Account
Go to Tools > Account List.
Click Edit for account you need to change.
If account has been activated for Online Bill Payment, deactivate this service first.
Click Deactivate button in Online Setup box.
Repeat for any other accounts that need to be deactivated.
Restart Quicken to make sure that the changes are fully applied.
To (re-)activate accounts for downloading
Create a backup of
your Quicken data file. This is a restore point, should something go horribly
wrong during the next steps.
Go to Tools / Add Account to reactivate the accounts. As you go thru the setup process, Quicken will identify all accounts it can download.
Select an account type, e.g. Checking
Enter the name of your bank and click Next. Some banks have multiple choices, Consumer vs. Business accounts, Express Web Connect vs. Direct Connect. Be sure to pick the correct one.
Enter your credentials, select Save this password (if using password vault) and click Connect.
You should now see a list of one or more accounts found at your bank that you can activate. If you are activating an existing account, make sure the dropdown button for that account says LINK. If it says ADD, change it to LINK and select the correct Quicken account. If it already says LINK, click the button and select the correct existing account register. If you do not do this, then the account will be added as a new account instead of being linked to the existing account register.
Repeat this step for
each account listed.
Change ADD to IGNORE for any account on the list that you do not want to activate at this time.
Click Next to continue.
They have multiple log files from my data files which are being studied. They have watched it happen even after creating new data files and "fixes" so recognize it as a real problem many others are posting about also. I believe Quicken is now on it to get it resolved.
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