You are skating on thin ice if you are keeping your Quicken data file on a network drive. Quicken does not support it due to the high number of reads and writes and the increased chance of data file corruption.
I hope you make routine backups of your data file on removable media.
The issue is that the Quicken data file is a Mac "package" -- a folder of many folders and files inside a wrapper which makes it appear to be a single file. There have been problems over the years with file permission problems developing when the data file is moved around, and people get locked out of their data. It doesn't happen often, but if it happens to you, you don't care that it works 99% of the time!
The same applies ... Quicken is not supported for use with cloud backup software directly accessing the active Quicken data file. Here's why:
When you start a manual backup process from within Quicken, one of the first things that happens is: Quicken closes the data file to ensure that all updates have been written. A split second later it opens the file again to start the Backup process.
A third party cloud backup product like Dropbox, Carbonite, One Drive, etc. or a NAS backup server will use that "file close" command as the trigger to start its own backup process ... and that gets in the way of Quicken trying to reopen the file for backup ...
If you are using any of these cloud backup products you need to configure them so as NOT to backup your current Quicken data file. Make it use either the Automatic Backup file or the Manual Backup file.
The recommended location for your active Quicken data file is on your internal hard drive or SSD in the folder \Documents\Quicken
Using Carbonite, OneDrive, Dropbox, etc. as the Backup process
(For this discussion, Carbonite is assumed to be the backup product in effect. Replace "Carbonite" with the name of your backup tool.)
IMHO, you should keep Carbonite (or any other third party backup product which you use) away from your live Quicken data file. It may interfere with some Quicken operations, especially Manual Backup.
Carbonite to backup either of these files:
- The backup file created by Quicken Automatic Backup
- The backup file created by Quicken Manual Backup as you close Quicken.
Backup settings in Quicken are stored in Edit / Preferences / Backup.
If you choose the Automatic Backup file as Carbonite candidate (or even if you don't), activate this process and set it to execute every "1" times Quicken closes. The Automatic Backup file always goes to a \Backup folder that's part of the folder which contains your current Quicken data file, usually \Documents\Quicken\Backup
If you choose the
Manual Backup file as Carbonite candidate, create a separate
\Quicken\Carbonite_Backup folder and direct the Manual Backups to go there every "1" times Quicken closes. Select the "Add date stamp to file name option" so you get multiple backups and not just one that is overwritten every time.
For a belts and suspenders approach:
Automatic Backups go to Carbonite, Manual Backups go to a USB stick or external hard drive.
One can never have
enough backups of your Quicken data file. BTDTGTS!
Note: It's been brought to my attention that some versions of Quicken may not start the backup process upon close if you close Quicken by any command other than clicking the (used to be red) "X".
But I get the point and I will change my strategy store the datafile on the cloud and download to local machine for actual use.
And yes I backup local files when closing Quicken and backup database and the backup files every night
Never had any problems with this in 4-5 years of near-daily use of Quicken. The only thing to keep in mind, your other computer using the same file via OneDrive may not have an updated file for a couple minutes, depending on the size of your Quicken file and the speed of your internet connection. Of course the update of your other computer(s) will only happen if the other computer is running, otherwise, the files will sync after the next time it is started.
And for Quicken Mac, compressing your backups (making them .zip files), either manually or using the built-in backup, protects against permission problems inside the Quicken data file package which can occur if you are moving a standard, unzipped Quicken data file. Again, it doesn’t happen often, but if it does, you’re outta luck.
I have never had any problem such as you describe. Does Quicken actually close the primary data file while it is being copied for backup?
Not sure if this proves anything, but... I also have Quicken set up to put its backups on OneDrive. I have noticed that OneDrive consistently queues the primary file to upload first, followed by the backup file.
Has anyone who is using Quicken 2018 on OneDrive (Ray?) seen a recent HORRIBLE degradation in the time it takes to complete an Online Update. Mine used to take 5 minutes or so, and I could live with that (scheduled updates at 4:00 a.m. though they did not always run).
But over the last 2 weeks, while on vacation, I've noticed that it now takes almost 30 minutes to complete the Online Update.The 22 accounts download appear to proceed as normal. The culprit is in the Services Updated. And the only two I have updating are Quotes and Investing Headlines and Bills Update, which says that not all Bills were update. I have had a LOT of issues with Q2018 and the Bill Pay process.
It would help to know if I am in the company of others, or my incidence is isolated.
Thank you to the community in advance.
Since you specifically asked me to respond, I wonder if you're using OneDrive and have set it to use the cloud file (overriding the defaults)? That certainly seems like it could be a big performance impact in both OSU and in manual data entry, and it raises the possibility (likelihood) of data corruption which was discussed earlier in this thread.
With OSU, I am updating about 10 accounts at two institutions. I am also updating several dozen investment quotes, currency exchange rates, news, and other items. It takes a couple minutes. It got quicker when I disabled the online bills update, motivated by recent posts regarding the R10.10 update. I did not measure the speedup, but it certainly felt much quicker. These timings are on a 24 Mb/s internet connection, on an 8-year-old desktop computer. Not exactly state of the art, but those are my timings.
OSU did slow down appreciably (had been about 30 sec) when I updated to the Quicken 2018 version last October. At that time, I also began using the online bills update, and I attribute the slowdown to that. I was updating bills from about a dozen places, but I stopped that a few days ago.