QWin/QMac 2017: Quicken Inc should reverse its decision to change to a subscription that makes the user's data read-only if they stop paying

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Quicken Inc has put out the Quicken 2017 Canadian version "testing" a new subscription business model.  The subscription is for one year and if the user doesn't pay to extend the subscription at the end of the year their data files become READ-ONLY.

They can't even add any new transactions manually.

And there is no way to "buy" Quicken using the old business model.

If this is left unchallenged they will most likely use this model for the US version next year.

People should vote on this "idea" if they are against Quicken Inc using this business model.
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QPW

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Posted 8 months ago

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Quicken Kathryn, Official Rep

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Official Response
Hi all,

Thank you for your continued contributions here—here's a new message from our CEO, Eric Dunn:

Dear Quicken Customers,

Based on your feedback, we’ve decided to make a change to the way Quicken works after your subscription membership expires.

As you’ve read here, our original plan would allow you to have full access to all of your Quicken data, including the ability to edit, run and print reports, and export after your membership ends. However, you could not enter new manual transactions or access online services.

After hearing your feedback, and talking to many of you personally, we’ve decided to change this behavior, and enable you to manually add transactions and accounts, even after your membership ends. 

Access to online services, such as transaction download, quotes, and mobile sync, along with access to Quicken Support, will still end after your subscription membership does.  We’ll continue to let you know about product changes and enhancements within Quicken.

Thank you for your continued feedback around our changing business. We hope this change in policy helps address the concerns you’ve voiced. 

Our goal is to offer an outstanding product that provides you with great value, and we want you to be confident that you’ll always have access to your data.  

I will continue to keep you updated on our future plans.

 

Thank you for being a loyal Quicken customer. 

 

Sincerely,

Eric