Restore Transactions Downloading Acceptance and Matching workflow to Quicken for Mac

  • 16
  • 313
  • Idea
  • Updated 1 month ago
Please restore the ability to control the matching and acceptance of downloaded transactions from FI/banks to Quicken for Mac, like in QM2007 or even QWin. 

Make it an option to either require manual acceptance or automatic recording into the register.

Currently, downloading automatically to the register does not allow the user to easily control and verify that matching has taken place correctly, that transactions are correct, etc. Automatically accepting them immediately affects the current balance of the register/account, which is sometimes not desirable until the transactions have been verified.

Please add this capability back to Quicken for Mac.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb

Posted 2 years ago

  • 16
  • 313
Photo of Scott

Scott

  • 348 Points 250 badge 2x thumb
The ideal scenario would be to have the option to download without CLR auto-selected, and then have it change to "blue cleared" either by clicking on CLR, or by selecting "reviewed" on the left side. Also, a nice step 1 would be to support "unclearing" multiple transactions at once. Gets old single clicking each one, something I never had to do with Mac pre-2007 or the Windows version.

To the Quicken team, thank you for rebooting the Mac version so I could get off the old Mac and current Windows version. You keep improving and we'll keep buying annual copies.  :-)
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
Scott,

QM2017 already supports unclearing multiple transactions at once:


1) Select multiple transactions using shift-click or command-click.

2) Then right-click on one of them, choose Set Status of Selected Transactions To > Not Cleared. 

3) Click Continue on the warning dialog that pops up.
(Edited)
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Rick O, I think you're missing the point we don't want to hunt for transactions that are already added to the register and unclear them. We want control before they are added to the register to determine if they are legitimate transactions, duplicated or just not matched with manually entered transactions.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
Steven, I did not miss the point...

Scott said: "Also, a nice step 1 would be to support "unclearing" multiple transactions at once. Gets old single clicking each one..."

I responded to that part of his comment.

I personally don't see the point of having transactions come in to the register uncleared, but I have no objection to that being an option (as long as it IS optional).

For me, the status column (reviewed/not reviewed) accomplishes incoming transaction reviewed perfectly well with no need to add another step to the process. Yes, the transactions are "in the register" while you're reviewing them. That doesn't bother me at all. I understand it does bother some people.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
I think the point of @Scott & @Steven's comment is that their comments are in the context of this IDEA thread, so it is a recommendation to make sure that is possible in this requested workflow.
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
I try to enter transaction as they occur. I would like to be able to match them up to downloaded transactions before they are entered into a register. I used this method with Quicken for win for years. Now there doesn't seem to be any to anticipate what is going to happen with downloaded transaction. Some match and others get over looked.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
Until (and if) a separated workflow is created:

1) Make sure the Status column is being shown (menu View > Columns > Status). In that column you will see symbols indicating the download status. Orange pencil for manually entered, blue pencil for automatically matched, and blue dot for downloaded but not matched. You may also want to turn on the Match Status column for even more clarity.

2) If you see blue dot (unmatched) transactions that should have matched to an orange pencil (manually entered) transaction but did not, drag and drop the blue dot transaction on top of the orange pencil transaction. That will cause them to be manually matched. Keep doing this and Quicken will learn from it and automatic matching will improve.
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
Thanks for the tip. It is still a work around for what should be a simple task of manually matching down loaded transactions before they are entered into the register
Photo of Betty Knutson

Betty Knutson

  • 1,414 Points 1k badge 2x thumb
Sounds like a lot of work for something that should, and used to, be handled very simply. Just show us the downloaded transactions, and their status, and allow us to choose to accept.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
I know I'll probably convince you all, but it really is functionally equivalent. It's only a matter of where all the transactions live (in the register or in a separate window) until you are done reviewing them. I understand that if you have a gazillion accounts all downloaded at once it can get cumbersome in the current method. But I think for most people, it really shouldn't be a problem. I for one, transitioned from QM07 to QM17 and after a little getting used to it, works fine for me.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Please don't project your workflow on others. You have no idea what those of us who want this function RESTORED. You will not convince anyone here to accept your view.
I've been using the new QMAC since it was released and it hasn't gotten any better.
Photo of ProGolfer

ProGolfer

  • 5,138 Points 5k badge 2x thumb
Nothing like being adaptable to change.

It's not Quicken 2007.  Time to move on already. 
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
I am not "projecting" anything. I am simply pointing out an alternative. I care not whether you choose to try it, like it, or use it. And, by the way, I did VOTE for this idea. Not because I want it, but because others do and because I believe it will be optional if ever implemented.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Ok, I was too harsh. When I do daily downloads the program still doesn't get it right 40% of the time. It either doesn't download the cleared transactions from my credit card financial institutions or it doesn't match what I've manually entered. 99% of the time I manually enter transactions before a download and it still causes me extra work.
Thanks for your vote.
Photo of ProGolfer

ProGolfer

  • 5,138 Points 5k badge 2x thumb
I've had zero problems in this regard.  Dragging and dropping unrecognized matches seems to work 100% of the time.  And my credit card company has never NOT downloaded a cleared transaction on their end.

Is it possible it's an issue with your credit card company?  Just wondering. 
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
As pointed out in this comment below 3 weeks ago, Quicken Marcus has acknowledged planning for this...it is simply a matter of priorities...There are other items that have a greater priority...like fixing things that are preventing data from being converted over from QM2007 (or even QWin) because the feature set in the current version does not support them, or report formats that cannot extract the data as users need to analyze or present their data...

That said, this feature is the 4th top requested feature (5th if you consider the cumulative request for types and features for reports)...so hopefully it will gain enough focus sooner rather than later...

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of Kurt

Kurt

  • 1,220 Points 1k badge 2x thumb
Interesting... Top on my list are turning off Auto Fill of Payees (or controlling it better) and the auto-categorization that goes with it. Quicken fills in the last used closest match, which is almost always incorrect. 

That's a huge hassle for me.


Thanks!
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
And those 2 features are avaialble to vote on at these links:
(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of Kurt

Kurt

  • 1,220 Points 1k badge 2x thumb
Yes, I voted on both a while back.

I don't understand why the votes aren't higher on those, and others don't have issue with this.

If the votes were higher on those two I'd more inclined to give the upgrade a try and wait.

Of course it would just be easier if we could assign a default category to each Payee! Why that functionality is missing really is beyond me.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
@Steven... Just checking... when they don't match, are you dragging and dropping one transaction on the other? That's how Quicken learns and improves. If the matching algorithm is not working well, I'm not sure how a separate downloads window would improve that.
Photo of Lessig

Lessig

  • 674 Points 500 badge 2x thumb
This is a great question, but it reveals the assumption behind the Quicken's apparent decision not to fix this problem. It assumes there is something to learn. But the problem is, often, there is nothing Quicken could possibly learn. 

E.g., imagine you use Uber both for business and personal, 50%/50%. You charge Uber on your credit card. If Quicken learns to assign that to your personal transportation category, then 50% of the time it will be wrong.

If the automatic matching is such a good idea, let people choose it. For those for whom it is a terrible idea, let us please have what Windows has always had, and what the great Quicken for the Mac 2007 had — FINALLY!
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Rick O, drag and drop works most of the time except for "Bills" already in the register.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
@Steven, you should be able to drag a downloaded transaction on top of a scheduled transaction in the register. This will create a "marked as paid" instance of the scheduled transaction and create the next scheduled instance.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
You would think so but in my Citi register when the date, amount or payee name is different I get the circle with a slash when dragging and dropping. It doesn't matter which transaction I'm dragging, the downloaded or recurring.  I usually delete the downloaded transaction, but I first change the amount downloaded which is correct, and just clear my already entered recurring transaction.  Then I get the message your clearing a transaction that hasn't been confirmed bla bla bla.  I just downloaded transactions from the 15 to the 25th and 6 matched and 9 I had to manually drag and drop with 2 for recurring that matched and 1 I had to delete as noted above.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
I'll give you a real world example. 

I pay my monthly health insurance payment to Kaiser Permanente and it's categorized as Health Insurance.  When i go visit my doctor or lab or x-ray or buy medication I use Kaiser as the payee.  I categorize these under Medical:Doctor or Medication, or Lab etc.  I've been doing this ever since I started using Quicken Windows and converted those transactions to QM2005 then converted them again when I went to QM2015. 

Quicken has had decades to learn this and it had upto QM2015.  I'm pretty good at entering my transactions so for the last download as noted in my previous comment above, 4 of the 9 where for Kaiser with categories of Medical:XXXX verses what was download under Kaiser Permanente for the exact amounts I had entered  into the register.  This happens all of the time and it gets way worse if I'm lazy for longer period of time.
Photo of Jen

Jen

  • 838 Points 500 badge 2x thumb
Some match, some don't, some are missed altogether....and we end up with duplicate and missing transactions. Quite annoying. I want the list back too!
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
They are not only annoying but they create severe problems when trying to reconcile account to paper statement
Photo of Lessig

Lessig

  • 674 Points 500 badge 2x thumb
For anyone trying to keep accurate records, the current flow makes the product unusable. It's like an email program that spell-checks an email when you hit send — "fixing" what it thinks needs to be fixed, but never giving the user a chance to see what's been fixed. Every time I connect, I'm unsure of the damage that's been done. 
Photo of Carolyn Strecker

Carolyn Strecker

  • 590 Points 500 badge 2x thumb
It's not that i object to this request, but it's hard for me to understand all this moaning and groaning. I keep fastidiously accurate records with my Quicken and have been doing so for about 20 years. I balance my checkbook and every credit card statement every single month. I download transactions on these accounts every single day. I review them each day via the last downloaded filter. I have never had a single problem in having the downloaded transactions match up. If there are minor discrepancies in categorization they are easy to see and correct. I just do not see how this aspect could be a deal breaker.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
The key lies in exactly this part of your statement " I balance my checkbook and every credit card statement every single month. I download transactions on these accounts every single day. I review them each day via the last downloaded filter. "

That is exactly the point of my previous statement...the way QM2017 works now lends itself adequately for that workflow. BUT there are those that do not function this way at all. Many batch their work in much larger chunks. Either they have a lot of transactions in one account covering larger periods of time and/or they have many accounts to deal with. This also can occur when a user falls behind in their workflow. Under these types of circumstances, the current workflow does not work as well.

It is also under these circumstances that mismatches or non-matches occur far more frequently. This is where this feature makes its usefulness the most, though as pointed out by others, there are other reasons too.

Since you are not one to see benefit from this feature, and since you have not voted for this anyway, there is not much more to say. But there are those that do want this feature and have and can benefit from it.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
(Edited)
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Thanks for taking the time to explain this. The time I waist undoing non matched transactions or missed category is very troubling especially at reconciliation time. My. Monthly CC statement has a hundred or so transactions and one or two duplicate, because their separated by date usually require a manual item by item reconciliation. The best example is when I have a scheduled transaction and QM downloaded the same transaction you can't drag and drop it you have to delete it then clear the scheduled transaction. This happens to often.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
BTW, the following post highlights another example of why this workflow feature is needed.  The rules for flagging matched and unmatched transactions, manual vs downloaded transactions, etc. are frequently being adjusted such that they may not meet a user's expectations or use case. So relying on Quicken's interpretation on how to flag transactions does not meet everyone's needs.

By having this workflow implemented that many users of QWin and ALL users of QM2007 are accustomed to, they do not have to depend on such interpretations...what is downloaded, matched and unmatched, is plain to see because it is in a separate window for a user to manage as they see fit...no one has to interpret the flagging needs of the user if they choose to use this workflow (which, as a reminder, QWin users have the benefit of that choice).

Food for thought.
(Edited)
Photo of Kurt

Kurt

  • 1,220 Points 1k badge 2x thumb
Smayer97 - Yep! :-/
(Edited)
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
I thought I would point out another benefit to having this as a separate window and workflow. 

During this process, there is a lot more data that needs to be manipulated, such as, sorting by cheque#, date, amount, matched status, etc. and the need to have more data shown, such as, matched flag, matched status, date posted vs date entered.

Having all this in a separate window and workflow for this irregular task (i.e. not every day, for those who batch the process more) means that there is no need to clutter up the register with extraneous data or having to resort between tasks. Therefore, one view could be maintained for the download, matching and acceptance workflow and a different much cleaner view could be kept in the register for daily usage.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
That's the best case I've heard for this yet!
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
I just spent 5 hours trying to reconcile my monthly credit card statement because I had to manual go through over 80 transactions that would not match already entered transactions that were logged either in Quicken Mobile and QM 2017.  a couple were easy because they landed right next to each other and some weren't. When they aren't sitting right next to each other and its downloaded and cleared I end up hunting and merging them if they aren't Bills, seems you can't drag and drop downloaded transactions onto scheduled transactions.  I'm really frustrated with the lack of progress on letting me accept downloaded transactions or manually matching close transactions.  the ones that really confuse me are when they are entered exactly the same, date, payee and amount and they don't match.
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
I can sympathize with you. Us users shouldn't have to deal with this. Seems like the CEO is only listening to himself.
Photo of Roberto

Roberto

  • 482 Points 250 badge 2x thumb
One easy way to find the transactions is to search by the $ amount, which most of the time puts them next to each other.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
That's not exactly true, not all transactions that have not been matched come in next to each other.  As an example, I was on a 3 week trip and entered 95% of my transaction daily into Quicken Mobile and then synced them with my desktop QM2017 when I returned.  I then did a download and the first thing I noticed was that even though I had categorized the mobile entry's some came in as "Uncategorized", another flaw but for another discussion.  Furthermore, when QM2107 downloaded these transaction they don't post to the date of transaction but to the date processed.  Some charges don't get processed right away even if they are in my account as 'Pending" until the merchant confirms the charge.  Also some merchants don't show up exactly as the name of the establishment.  Combine these two things and you can get downloaded transactions into you register separated by many days (this last download there were some the same day and up to 11 days after). Even if the transactions are downloaded on the same date that I had already entered in the register they may be separated by 10 other transactions on the same day.

I really don't need workarounds, I appreciate your efforts but that's not what we need.  I know what workaround's are and depending on how often you download and how many transaction I've previously entered it still enters transactions into my register without my approval and review. 

For those of you out there that don't think this is a problem then Quicken can make the process we've been screaming about optional for you.  I've been using Quicken continuously since it was introduced under the DOS operating system and I switched to QM in 2006 and didn't upgrade to QM until 2015 since it wasn't as powerful or feature rich as QM2007. 

I believe that I had a right to request a software company that I have purchased from for decades to offer products with as many features as it once had and equivalent to the more profitable Windows version.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Why are you trolling this request since it appears not to affect you. If it gets implemented you'll be able to opt out so please go away. You do not represent the company nor those who want this. I'm very confident that if this was placed on "What Three Things Would You Like To See" list it would get an overwhelming response because most users don't know about the Get Satisfaction website.
Photo of Roberto

Roberto

  • 482 Points 250 badge 2x thumb
Steven, unless you have many transactions with the same $$ amount, it will filter them and only leave the ones with the exact amount. It makes it a lot easier to resolve while Quicken gets its act together and give us a real solution. I agree with you that this is just a bandaid and we need a solution.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Actually I do have lots of transactions with the same amounts like my co-pays for medical expenses and media I purchase to name a few.  But it's still a workaround. 

Here's something funny, I just tried it using the filter "last 30 days" and it pulled in future transactions, I think I found another bug because it sure isn't a feature. 

The other thing that happens, maybe only to me, but I'm not infallible when entering transactions, I'm dyslectic, and I get amounts turned around and payees wrong all the time.  So I can look at a list and see that the downloaded transaction is $31.06 but I entered $36.10 and if the system worked like we'd like it to I could match them manually or notice a miss spelled name instead of hunting them down wherever they drop into my register.  Having the ability to look only at downloaded transaction by themselves is much easier than looking at an already full list in my register.

QM is not going to fix my human mistakes but the way it works now isn't working for me and others.  When I was still using QM2007 I didn't have these problems regardless of my transcribing an amount incorrectly or miss spelling a payee or having the downloaded name different than what was on the receipt from the merchant.
Photo of Roberto

Roberto

  • 482 Points 250 badge 2x thumb
Steven, you won't get an argument from me. I was happy with 2007 until some FIs stopped supporting it. I also much prefer to the option of a manual match. Let's hope they bring it back soon.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
As pointed out in this post earlier in this thread about 3 weeks ago, Quicken Marcus has acknowledged adding this in the future. Only time will tell when.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Carolyn Strecker, using the last download filter doesn't help with missed matching to manually entered transactions. So in a recent download I had 14-15 items downloaded but the filter excludes all the information I entered and when they are scattered about in the register which contains 25 lines of data by payee or date it becomes difficult and time consuming to find them and drag and drop.
(Edited)
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
I see MANY QWin users in this forum bemoaning the lack of a function related to this IDEA request; the ability to delete individual downloaded transactions in the Downloaded Transactions window.

Because of this, I want to make a note for the developers to be sure this gets addressed when this IDEA gets implemented:

In QM2007, this function DOES exist, as seen below:



In fact, this workflow allows the user to Accept, Delete or Unmatch either individual OR groups of transactions, either next to each other or apart. 

As aside, there is also full ability to sort by any column.

When this IDEA is implemented, please be sure to implement the FULL feature set for this workflow, including the QMac feature of manual drag and drop matching.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
(Edited)
Count me as the minority, I guess but I'm happy with the way transactions are automatically entered into the register when they are downloaded.

Maybe had two "mismatches" in about a year.

Personally, I wouldn't want Quicken Mac to change this.  And in my opinion, I can think of 20 other features I would like to see implemented before ever wanting this.

I run Quicken Windows 2017 as well, and whereas I can see the benefits of either, I'm just fine with the handling of downloaded transactions into Quicken Mac 2017. 

So...I vote "NO"!
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
If you are not interested in a feature, then simply do not vote for it. Adding a comment that you are happy without it does not add much to the discussion. Since this is currently the 4th most requested feature on this forum, clearly many users see value in this.

And if you are not interested in this feature, then why are you even following this thread?

Anyway, this feature is a request as an OPTION...meaning you do not have to use it if you don't need it...just like it is possible to choose in QWin.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of patty1

patty1

  • 768 Points 500 badge 2x thumb
Smayer, I clicked "Like" on your comment, but any improvements to the Mac version of Quicken won't benefit me any more. I'm sticking with QM2017, as I see no features that would prompt me to switch to the new subscription model. Given how long I was able to use older versions of Q, I'm hoping that QM2017 will continue to meet my needs for many years yet! Maybe sometime in the distant future I'll have to get a newer version, and then hopefully it will have greater control over downloaded transactions!
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
Not to sidetrack this thread...but if you have no need of any new features, that is great. Just keep in mind that if you turn off the auto-renew of the subscription in your Quicken.com account, you effectively get the equivalent of a straight purchase with no long term commitments (the only exception is the Starter subscription).
Photo of patty1

patty1

  • 768 Points 500 badge 2x thumb
Oh, so if, for example, Quicken 2018 were to acquire the kind of control over downloaded transactions that we've been discussing, I could buy it, then stop subscription renewals and keep using the software as-is?
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
patty1... no. If you let the subscription lapse, all online and downloading functionality terminates, including Web Connect. You may continue to use the software by adding transactions manually (with the exception of the Starter Edition, which becomes read-only).
Photo of patty1

patty1

  • 768 Points 500 badge 2x thumb
Rick, thanks for that information. I'm definitely sticking with QM2017 then!
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
To clarify RickO's response to your specific question, the answer is YES you CAN, just not with the STARTER edition...Deluxe and above will work as in the past with auto-renew turned off.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
After re-reading Patty's post, the ambiguity means a yes or no answer is not going to work. So to avoid a yes or no answer, I will restate as follows:

Patty: If you subscribe to QM18 Deluxe or Premier and let your subscription lapse, you can continue to use the software by entering transactions manually, but you will not be able to download or import from any bank or brokerage.

If you subscribe to QM18 Starter Edition, you will also not be able to even add new transactions manually after your subscription expires, but you can still read the already-entered data and generate reports from it. 

All of this is completely independent of whether Quicken eventually implements a Download Acceptance method.
Photo of patty1

patty1

  • 768 Points 500 badge 2x thumb
Thanks, guys. Not being able to download transactions from my bank would not be "using the software as-is" by my definition; it would be a downgrade in capabilities. So I'm going to stay with QM2017, which will keep communicating with my bank with no further cost. (At least for the foreseeable future...)
Photo of Mira Shnier

Mira Shnier

  • 404 Points 250 badge 2x thumb
My husband is a consultant, and we receive income from a wide variety of sources.  Many just show up in the bank statement at Mobile Deposit or "WireXXX".  In QWin it's easy to go through these one at a time and enter the correct payee and other relevant info such as Invoice number.  I just didn't see an easy way to do this using the new MAC version, at least not in a way that I could be sure I didn't miss any.  

I have decided to go back to Windows. This, and a number of other reasons made it impossible for me to use the Mac version.  And I was so looking forward to that now that it is available in Canada.  I had too many problems maintaining Parallels and Windows, so I actually have a cheap Windows laptop on my desk just for Quicken.  Everything else I do is on my Mac! Let's hope Quicken Inc can make the updates to the Mac version soon!  
Photo of Lessig

Lessig

  • 674 Points 500 badge 2x thumb
And to be clear to deflect the Quicken-Corp-Fake-News-Department: This functionality has existed in Quicken for the Mac (Q2007), and it is the reason I still struggle to keep that version alive. 
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
Mira,

A simple way to handle that in QMac is to make sure the Status column is showing (menu View > Columns > Status, indicated by a black dot in the column header). There will be an icon (either a blue dot or blue pencil) in that column for each incoming transaction. Just go through the transactions one at a time as you did before, and as you finish with each one, click the icon and Reviewed. The icon will disappear. You will know you've done them all when the Status column is blank.

If you want to see only those transactions that you have not yet dealt with, then click the Any Status button at the top and choose Not Reviewed to see only transactions that you have not marked as Reviewed. 
Photo of patty1

patty1

  • 768 Points 500 badge 2x thumb
Mira, I'm also a consultant and have a lot of entries that say "Mobile Deposit" or "ATM Deposit." I type the client's name into the Memo/Notes field. You could also enter the invoice number there if you like.

I've trained QM2017 to assign the category "Consulting Income (Business)" to mobile and ATM deposits. Should the deposit not be from business income, I change the category manually.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
We all know there are work a rounds for most of the short comings in QM 2015-2018.  The point is having to work around processes that were once an integral part of the QM family and is available in the Windows environment.

For one, I don't understand why doing this in QM is so terrible difficult.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
Steven, I did not present that to Mira as a workaround but as an alternative workflow that may work just fine for her.

For me, I find that workflow more streamlined and simpler than having a separate download acceptance window.

I understand that others have a different opinion and I don't mind it getting implemented (as long as it does not become mandatory). 
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
I really don't want to get into semantics but your work flow doesn't work,  I started with QM2015 and upgraded every year and had issues with this from the very beginning. 

However,when I upgraded to QM2017 is when the fun really started, I have since gone subscription and now use 2018 with no improvement with accuracy and ease of matching transactions whether I manually enter and download or not.
I have some match transactions automatically cleared and renewed by themselves, some cleared and not reviewed and others that duplicate learned transactions with some reviewed and some not.  i also have recurring transactions that no longer match but are overwritten  "bills" and only show downloaded and don't indicate that they are cleared.  I also have reconciled transactions that still show not reviewed.  On an average download done once a week I spend 10-15 minutes fixing all of the mismatches, cleared not cleared and reviewed not reviewed.

Again, I consider your work flow a work around.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
The workflow works for me. I understand it may not work for you.

However, you seem to have many problems that are not going to be fixed by a separate download acceptance workflow. Transactions that get marked reviewed without your intervention, and transactions that download and are not marked as cleared... these should never happen.

Personally, I manually enter most everything before downloading, taking advantage of autofill to make it easy. I rarely have a mismatch when I download, and if I do, it's usually a no-match and points to something I entered wrong or didn't enter at all.
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
The Mac version is not as efficient as the Windows version. It takes much mote time to sort out the various issues created by the Mac version, especially reconciling a paper statement.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Rick O, I usually enter all of my transactions too.  However, as noted in my previous comment my QM2018 isn't working as you suggest.  Regardless of these problems the program should never clear a transaction without my approval unless the transaction matched one that I entered.

I have notified Technical support of the odd behavior and I haven't heard back.  Guess I need to call them.  With that said I know their answer, my files are corrupted and I'll need to start over.  There used to be a method for QM2007 would review the file and correct errors it detected so you don't loose 10 years of bank and investment data.
Photo of Concordman

Concordman

  • 22,244 Points 20k badge 2x thumb
While never having the Q2007 experience I did experience  QW , ; QW allowed for the review prior to acceptance into the register. Agree QM does not support this so the work around offered by RickO is the way to proceed at this time.
Photo of RickO

RickO, SuperUser

  • 124,290 Points 100k badge 2x thumb
Steven, Keeping in mind that we are getting off topic of this IDEA thread, for the issues you are having where Quicken isn't working correctly within it's current design, I suggest you start a new PROBLEM post so that community members might be able to help you troubleshoot. Click the NEW POST button at the top. Make sure to check the boxes for "Migrating Quicken Files - Mac" and "Other Questions - Mac" and repeat the versions of Quicken and macOS you are using. Provide as much detail of specific failures as possible, including screenshots if at all possible.
Photo of Mira Shnier

Mira Shnier

  • 404 Points 250 badge 2x thumb
RickO, I like your idea, and may give QMac another look in the future.  However, that was not the only issue that I have.  The other biggie for me is the inability to link transactions in multiple currencies.  Also, the way to update security prices is also severely lacking in QMac compared to doing it in the register in QWin.  (And yes, I have updated the requests and voted for those functions in their appropriate threads.) 
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
Rick O, actually I'm not really off topic because everyone of these issues is related to the inability to review downloaded transaction prior to them being dropped into my register.

I will contact tech support because I believe that the way a downloaded transaction should be handled,especially if they are automated, should be consistent.
Photo of Jason Jansky

Jason Jansky

  • 206 Points 100 badge 2x thumb
Casting my "vote" to restore this feature, too. It's available in the PC version; it shouldn't be a big dev hurdle to include it in the Mac version.

It's a big enough problem for me that I may end up switching to another application.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
To cast your vote and have it counted, you actually have to click VOTE at the top of this page.  ;-)

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of Erika

Erika

  • 142 Points 100 badge 2x thumb
I've recently switched over to the Mac version.  Having to run VM just for Quicken has disintegrated my interest in doing the finances over the years.  Being forced to upgrade from 2015 meant that I finally decided to try this out.  I was dismayed to see this feature missing.  

One particular use for me is something I haven't noticed anyone mention: this helps me watch for unauthorized transactions.  I don't reconcile on a daily basis.  I might check my bank transactions each week, usually every other.  Rather than having to log into the bank website or rely on their fraud prevention, I have been able to download transactions and line-by-line approve them, watching for anything unusual.  I absolutely hate not having that option.

It's also frustrating that it doesn't always match things well.  I have several automatic transactions that happen every single month to different payees but the same amount within a few days of one another.  Will it match them correctly each time?  I never know.  This is another use I have for the manual acceptance.

Please bring it back.
Photo of Jen

Jen

  • 838 Points 500 badge 2x thumb
I was using a VM and then using Crossover to run Quicken WIn.  I finally gave in and got Quicken Mac...ran both for a while, and now (as of the 1st of the year) am using Quicken Mac.  There are issues like the one you mention...and I hope they bring that back too.  I hate all the mismatches...you have to be very careful.  I usually end up logging into the bank or credit card website to doublecheck and get "ground truth".  And I still have an issue with a bank who uses multi-factor authentication....it is such an easy fix to make a trusted connection via software...but that is a topic for another thread :-)
Photo of Carolyn

Carolyn

  • 66 Points
Having this feature would make so many of my task easier. I do a lot of split transactions and Quicken for Mac 2018 doesn't handle these well.
Photo of SSteve

SSteve

  • 110 Points 100 badge 2x thumb
It's astounding to me that this feature is not available in Q2018. All my online accounts wind up with duplicates of any entries I entered manually. Oh well, back to 2007 I go. I thought I was finally going to be able to switch from Q2007 but I guess not. I'll keep an eye on the release notes to see when this gets fixed.
Photo of Concordman

Concordman

  • 22,244 Points 20k badge 2x thumb
what you can do is drag the manual transaction on top of the downloaded transaction so QM will learn to recognize & match the transactions.
Photo of Lessig

Lessig

  • 674 Points 500 badge 2x thumb
this is wrong. if a transaction — say, a charge to Uber — is 20% of the time a business expense (so should go to one category) and 80% of the time personal (so it can go to another) there is nothing for QM to "recognize". What Q should "recognize" is that disabling this feature makes it less valuable. 
Photo of Lessig

Lessig

  • 674 Points 500 badge 2x thumb
And regarding the waiting till Quicken fixes this problem: Wait no longer. I was informed by Q management that they are "never" going to address this problem because they don't believe it is a problem. 
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
I suspect that Q management doesn't use the program for their own personal finances. Therefore they don't believe it is a problem.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
This feature has nothing to do with managing splits, and never has been; not in QWin nor in QM2007, and for good reason. 

As it stands now, there is no easy way for Quicken to split transactions that are downloaded as it does not have the info needed to make that determination. There are 4 ways to try to manage this:
  1. pre-enter the transaction with the splits before downloading, so a match can occur.
  2. set-up a scheduled transaction with the splits, so a match can occur.
  3. when the transaction is downloaded, go an enter a second transaction from the list of payees that has the desired splits. Then perform a manual match (click and drag one over the other). 
  4. update the split after the transaction has been downloaded.

For Quicken to assume that a pre-existing transaction with entered splits is to be used is not easy because, though that may be what you want, it may not be what another user wants, and there is no way for Quicken to know when to use the split and when not to. So, this is one process that will always require user intervention, with above as work-arounds.

I guess, one feature request would be to have an option that says "Always use this Payee and splits when matching" (similar to the Lock Payee Categorization feature request here: 
Add ability to LOCK a payee and categorization. This would be a new feature request, since it does not exist in any Quicken product.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
(Edited)
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
Transaction is entered into Quicken with the correct splits. What we have been asking for is the ability to match a downloaded transaction (before it is entered into register) to a existing transaction with the correct splits.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
@steve45 I am not aware of any version of Quicken that does this if the transaction is either not already in the register waiting to be matched or entered as a scheduled transaction.

So although a nice and desirable feature, that is why this would be a NEW feature beyond the scope of this request, although it is related (as this IDEA thread is about 'RESTORING' what already exists in other Quicken products). And why the work-around is one of the above-mentioned options.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
(Edited)
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
I hate to disagree with another Steve45 but Q for Windows, including the current subscription release, has the transaction matching feature as did the old QM2007.

I have been on this tread since it’s early postings. I appreciate all the suggested workarounds, which I have tried or implement, and my experience is they can help but I have not had a monthly reconciliation since I upgraded from QM2007 to QM2015 that didn’t have at least one transaction that slipped by and resulted in the painstakingly difficulties of manual effort to delete an automatic cleared transaction.

We had the tool then it was taken away and now we want it back.

FYI, I’m running OSX 10.13 and my wife is running Windows 10, lastest release, under the subscription program.
Photo of Steven

Steven

  • 1,742 Points 1k badge 2x thumb
This comment is in response to some of the previously posted posts over that past couple of days.

dragging and dropping an entered transaction does help with getting splits right but doesn’t necessarily teach the program. Here’s an example. I have a few dozen reoccurring transactions actions that if I fail to mark paid/deposited the transaction is deleted from the register and sows up as downloaded. When the recurring transaction isn’t matched I’ll drag and drop it on the download transaction, if it’s been paid, and the same error continues to happen month after month. I’ve discussed this with Q Customer Support and they tell me they’ve never seen this issue even though I’ve called several times.

In a previous post smayer lists 4 ways to manually match downloads and I’ve tried them all, one point I’d like to reiterate, with reoccurring transactions is mark them paid.
Photo of Scott

Scott

  • 348 Points 250 badge 2x thumb
I'd like to second your comment, matching does not work properly or reliably nor solve the problem. I've used Quicken Mac up to 2007, and Windows versions in addition to the new 2017/18, I know how it should work. Quicken, fix this.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
@Scott although it may be so that the matching algorithm needs improvement, this thread is not about fixing any issues with this functionality. There are other Problem threads asking for fixes/improvements.

Instead, this IDEA thread is a feature request to restore the Downloading Acceptance and Matching workflow that already exists in QWin and QM2007 but has yet to be added to QM2018.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
@Steven I agree that this feature needs to be restored into QM2018 like it exists in QWin and QM2007, which is about controlling WHEN downloaded transactions are added to a register, with the opportunity to review the matches that have been performed by Quicken PRIOR to them being added. It is one feature I do really desire to see implemented. After all, that is why I am the one that started this IDEA thread in the first place. 

But matching part of this feature in QM2007 ONLY matches downloaded transactions to transactions that exist in the register. And in QWin, it can match to scheduled transactions too. This last part exists in QM2018 already. 

But what @steve45 is talking above is being able to match downloaded transactions to the equivalent of the Memorized Transactions list in QWin and QM2007...the closest thing being the Payee list in QM2018. This is a functionality that does NOT currently exist in QM2007 and I do not believe it is in QWin either (AFAIK), so is beyond the scope of this original IDEA thread. 

As I pointed out, it certainly would be a nice addition but should be recorded as a separate IDEA thread.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.) 
Photo of Rhonda

Rhonda

  • 100 Points 100 badge 2x thumb
I used Quicken for windows and this was a critical feature for me.  I'm trying to determine which software to purchase for my new Mac.  This is making me rethink using Quicken.  Thinking they need to decide if they want to keep Mac users are not.  Macs are growing in numbers!
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
Because of a discussion elsewhere, I found that I was summarizing at least the highlights of why this feature is still so desired. So I am copying that reply for visibility here:

There are several key differences between this process vs the automatic acceptance of dowloaded transactions into the register (which is how QMac currently works):

I won't run them all off here but some differences and benefits include:

  • being able to have a different window layout, showing different columns, sorts, etc. for that process that are not necessary outside that process

  • being able to explore other parts of the account register independently without interfering or interrupting the download, matching and acceptance process

  • not having the balance of those transactions impact the account register until matching and acceptance of a transaction is complete. This is especially useful when there are either duplicate or unmatched or even incorrectly matched transactions.

  • both the automatic categorization and automatic matching processes can NEVER be 100% accurate because there is no way for these to account for all variations. So have a catchment to allow review before acceptance gives full control over the data affecting other already reviewed data.

  • when there are large volumes of data being downloaded (whether from a single month or when processing multiple months worth of data--this can happen quite a lot for some), the matching process is far easier to navigate since you do not have ALL the transactions from the register getting in the way. For people who are willing or able to download and reconcile very regularly, this becomes less important. Not all of us have that luxury.

  • a separate window allows you to the stop the process midstream and not lose track of what you are doing more easily... again not mixing in downloaded vs manual or other processed transactions unnecessarily.

These are only highlights. Bottom line, there are many situations to which a separate download window lends itself far better than auto-acceptance and matching, which provides far more control and flexibility over the process and workflow, making the process far more efficient and effective in many situations.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
(Edited)
Photo of patty1

patty1

  • 768 Points 500 badge 2x thumb
Very nice summary, SMayer. The third reason (bad matching) is the one that most affects me; it's very annoying when an incoming transaction matches the wrong register transaction, or when my bank says that something has cleared and I can't tell whether Quicken received the transaction from the bank or not.
Photo of plynnsch

plynnsch

  • 134 Points 100 badge 2x thumb
This has been going on so long (the two years I've had a Mac) I have almost given up on Quicken. Thank you for the comment.
Photo of Larry Lien

Larry Lien

  • 62 Points
I have been using Quicken Windows for over 15 years now and am trying to convert to the Mac version.  This is the *ONE* feature that is missing and one of the major features I use in Windows to do reconciliation of my receipts with transactions registered online.  If this feature is not included, I cannot see myself converting over to Mac at this time.  This is a key differentiator vs. other newer online versions that do not have this capability.  I sorta see it in the CLR column but every transactions comes in as cleared when it is downloaded.  
Photo of JWL

JWL

  • 320 Points 250 badge 2x thumb
Quicken had been determined to ignore this request that simply restores a feature Quicken has had for years. I had been a fanboy and have been using Quicken almost since inception. This inaction by Quicken has caused me to begin using [removed - violation of guidelines], which is easy to use, more intuitive and robust, and is free.
(Edited)
Photo of Jay Bonk

Jay Bonk

  • 272 Points 250 badge 2x thumb
[removed - violation of guidelines]  Hopefully, I'll have the time before the new year and start the new year without having to deal with the Quicken issues - 
(Edited)
Photo of plynnsch

plynnsch

  • 134 Points 100 badge 2x thumb
Thank you JWL. I’ll check it out!
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
Just keep in mind that one of the caveats about that service is that it is purely online, so your data is not stored locally. Also, if that service disappears, so does your data.

(If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
Photo of Scott

Scott

  • 348 Points 250 badge 2x thumb
Actually, Quicken Mac dada is stored locally. I too am a little concerned about the switch to an "annual service fee", but as of now you loose access to updates, not your data if they or you choose to cancel. 
Photo of Margin of Error

Margin of Error

  • 800 Points 500 badge 2x thumb
JWL, I'm not sure I understand your position. You are upset with quicken about the lack of the downloaded transaction workflow, as I am, but as a response you are moving to another product that also lacks that feature and other critical features like bill payment.

If there was another product (online or desktop) that was a good replacement for Quicken, I would switch. I've looked at most of the online products and they are weak. They have cool looking reports, but are basically unusable as a replacement for Quicken.

When I read all the glowing reviews of these online tools, I get the impression that they are mostly coming from paid shills.
Photo of JWL

JWL

  • 320 Points 250 badge 2x thumb
MOE, Fair points.

My position is I can pay an annual membership fee to Quicken for a product that does not have a feature I want.

Or I can enjoy a free product that does not have a feature I want.

It’s that simple.
Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
Quite a choice :-(
Photo of Margin of Error

Margin of Error

  • 800 Points 500 badge 2x thumb
JWL, I still don't get that. If you want this feature, then you care about transaction reconciliation. You can reconcile your transactions in Quicken, it would just be easier with the QWin and old QMac downloaded transaction workflow.

Saying that you are moving to the other online solution because Quicken does not have this feature is like saying you are moving to Photoshop because Quicken does not have this feature.
Photo of Scott

Scott

  • 348 Points 250 badge 2x thumb
I'm going to jump in on JWL's side here. My interpretation is that Quicken continues it's longstanding practice of delivering less to the Mac product than others, yet expects us to pay full fare. This just one of many features that are delinquent compared to all other Quicken products, including Mac 2007. We want to believe, we want to pay to keep the product heathy, but at what point are we proven the fool and move to a product we know is less featured, but also less cost? Not moving to Photoshop, just recognizing the Quicken has their cost benefit for this product out of whack compared to other solutions in the same category...
(Edited)
Photo of Margin of Error

Margin of Error

  • 800 Points 500 badge 2x thumb
Scott, I'm on that page. My question is more along the lines of how that other online product is a place to go from quicken.

Are there any online products that have any kind of transaction reconciliation?
Photo of JWL

JWL

  • 320 Points 250 badge 2x thumb
MOE. Good analogy! Using this logic, I will henceforth be using Photoshop to manage my finances going forward. Thx for the suggestion :) 
Photo of Jay Bonk

Jay Bonk

  • 272 Points 250 badge 2x thumb
I'm with JWL- why continue to support a company that ignores one product.  I think that QW is much better - so, my take is, why should I have to spend the money on Fusion or Parallels, or create an AWS EC2 to run a single application on Windows - because the Mac version is lacking and the company doesn't care.  It would be one thing if neither had the functionality or if the Mac side never had it - but it did.

And now they want a yearly subscription - no, I'm not sending them any more money I paid for the 2017 version and will continue to use it while evaluating the competitors -.  Unfortunately, posting the name(s) of competitors will get redacted as a violation of guidelines.
Photo of Wannabe

Wannabe

  • 1,990 Points 1k badge 2x thumb
@MarginOfError...

I'm curious as to why you even need to reconcile transactions if they are downloaded from your institution?  What is the purpose?

Back in the old days before transaction download, we "reconciled" bank accounts to monthly paper bank statements that came in the mail.  Sure, we'd transpose numbers in the paper register...or sometimes just plain forget to enter one in the paper register and our balances would be wrong on that paper register in our checkbook. 

But nowadays if you download transactions, you're just getting what the bank sees anyways.

And if you're super picky, then enter your transactions into the register manually and have them match when they are downloaded.  Thus, any transactions without a 'c' cleared status hasn't been reconciled.

I don't do that, but I could see users doing it.

While I DO reconcile my transactions to a paper statement from my checking account or credit card accounts monthly, I don't with my investment transactions.  The download matches are proof enough for me.

So, once again...why is it even important to reconcile ANYTHING any more if you are just downloading transactions...which the online products do.  

I don't feel that's a deal breaker any more.  Reconciling is so 1990's.  
Photo of jacobs

jacobs, SuperUser

  • 107,010 Points 100k badge 2x thumb
Jay, I don't think it's true that Quicken "ignores" the Mac product, or "doesn't care". It's gotten a heck of a lot better over the four years now since it was (re-)launched, and from my interactions with some Quicken folks, they care deeply about trying to build out a quality product. But Quicken Mac still lacks a lot of functionality users want from the legacy Mac and/or Window products, and the demand for features outstrips the capability of the development team to deliver in a timely fashion.

Larry wrote above that "this is the *ONE* feature that is missing...", but the fact is there are many other threads on this forum citing other missing features which other users feel equally passionate about needing. And things are being addressed, one by one -- but there's a long list to address.

Therefore, each of us has to assess how useful Quicken is to us. There's no one answer, nor a right answer; for some, Quicken Mac is good enough as it is now, while for others, it's unusable or a pain to use. And that's why the right answer for some people is to pay to get the latest upgrades, while the right answer for others is to stick with an older version that still works, and the right answer for others is to move to a different product that may have the specific set of features a user needs.
Photo of Margin of Error

Margin of Error

  • 800 Points 500 badge 2x thumb
I think SMAYER said it best at the beginning of this thread:

Currently, downloading automatically to the register does not allow the user to easily control and verify that matching has taken place correctly, that transactions are correct, etc. Automatically accepting them immediately affects the current balance of the register/account, which is sometimes not desirable until the transactions have been verified.
Automatic acceptance causes all sorts of matching issues and makes it difficult to sort out.
Photo of QPW

QPW

  • 371,030 Points 100k badge 2x thumb
@Wannabe

I'm curious as to why you even need to reconcile transactions if they are downloaded from your institution?  What is the purpose?

Reconcile is the process of ensuring the transactions in your register are in agreement with what the financial institution has.

For some reason people get it in their heads that reconcile is checking looking at some reconcile screen and pressing "OK" or something.

Or in your case that:

But nowadays if you download transactions, you're just getting what the bank sees anyways.
No your aren't.

First off you can have transactions in your register for things that have not yet cleared, like a check.  But more to the point, the world isn't perfect, and neither is either the downloading of transactions or Quicken.

It very possible to have problems and have what is in Quicken not reflect what the financial institution has.

And BTW some people might also believe that they need to "double check" the financial institution.  Personally I have had only one time I thought the financial institution was wrong, but it was for a very small amount 40 years ago.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
Correct. Reconciling is more to check that what makes it into Quicken is a reflection of what is elsewhere, so that finding records, reporting based on desired categorization, preparing for taxes, etc., is accurate.
Photo of patty1

patty1

  • 768 Points 500 badge 2x thumb
Automatic acceptance causes all sorts of matching issues and makes it difficult to sort out.
It sure does. I can understand "Wannabe" not feeling like plowing through this entire thread, but people have posted about many confusing situations because Quicken cheerily accepted a transaction that was not actually a match--or refused to accept one that was. There is simply no substitute for being able to see exactly what's coming in from the bank and what Quicken intends to do with it.


Photo of steve45

steve45

  • 678 Points 500 badge 2x thumb
So true. It save a lot of time and frustration when there is a mismatch.
Photo of QPW

QPW

  • 371,030 Points 100k badge 2x thumb
Note I'm a Quicken Windows only user, but from what I understand, the automatic transaction entry mode in Quicken Windows works the same way as Mac's "only method works".

So I'm going to throw out this controversial statement.

I disagree with this statement.

Currently, downloading automatically to the register does not allow the user to easily control and verify that matching has taken place correctly, that transactions are correct, etc. Automatically accepting them immediately affects the current balance of the register/account, which is sometimes not desirable until the transactions have been verified.
First off let me state that how Quicken is matching isn't the issue at hand. Both systems would match the same way.  The real question is can you detect/find problems, verify amounts and categories, and correct them with each of the two different systems.

The contention in the statement above is that you can't if your transactions are being automatically entered into the register.

I contend that is an incorrect assumption.

Here is my register where I have purposely entered a transaction that Quicken would match on the next download.


First step, detection of matches.

The New Match transaction is easily detected.
The category and amount is easily verified and the user can either mark the transaction reviewed (status goes to empty) or select Un-match if the match is wrong.


And yes there is a manual match, which is started by selecting the "uncleared" status of a transaction that was entered into the register, and selecting to match to downloaded transactions of the same amount.

Now repeated with the Downloaded Transactions tab (which BTW is limited in capabilities like multiple select and being able to see all of the categories that Quicken will pick unlike when it is done in the register).



When I'm selecting the transaction that matched in the Downloaded Transactions tab it focuses on the transaction that it matched, and I can see the category and such.

About the only thing I see different in "information" is that I can see both the entered transaction date and the downloaded transaction date, which if desired can be supplied by just turning on the Downloaded Transactions Date column in the register for the automatic transaction entry mode example above.

So now I look at that transaction, and I can select Accept.  How is that different from selecting "Reviewed"?  Or I can un-match it.  Again something I can do in the other mode.  And once un-matched, I can manually match to another transaction.

Show me anything in this process that can't be done in automatic transaction entry mode.

And BTW Quicken Mobile app, and Quicken Web only provide the automatic entry mode.
Photo of QPW

QPW

  • 371,030 Points 100k badge 2x thumb
BTW you can sort the register by the status, and that will group all of the New Matches together so that you can check them all out.

In fact this exactly the technique I use to get rid of duplicate transactions when I have to reset or deactivate/reactivate a Quicken Connect/Express Web Connect account.

All the duplicate transaction will have the status of New, and I can just sort by the status column, select them and deleting them, and then sort by the date again.
Photo of QPW

QPW

  • 371,030 Points 100k badge 2x thumb
And one thing I will point out. The very fact that Quicken Windows has both modes, has lead to countless bugs between both modes as they try to maintain this very complicate system where both of these modes work.
Photo of Scott

Scott

  • 348 Points 250 badge 2x thumb
You might want to use the Mac version before asking. They are not the same, QMac is defeatured. I know because I have used both, and the 10 year old Mac version worked better on matching and similar to the current Windows version.  This gets worse when you also have downloads adding multiple new duplicate transactions every month due to another unique QMac issue. I have to go in every month and spend considerable time cleaning up after a download from Chase Bank, which does not happen in Quicken Windows or 2007 when it still ran.
Photo of QPW

QPW

  • 371,030 Points 100k badge 2x thumb
@Scott I can't I don't have a Mac, I don't intend to buy one.

But I will point out that "false matches", wrong category assignments, duplicate transactions are problems that should be addressed FIRST.

They are the problems that should be given priority instead of "how one can clean up those problems the quicker" by actually creating a process that will most likely introduce even more bugs into Quicken Mac.

I personally like to solve the actual problem instead of providing ways that help deal with the results of those problems.
Photo of smayer97 (QM2007, CDN user since '92)

smayer97 (QM2007, CDN user since '92), SuperUser

  • 301,500 Points 100k badge 2x thumb
I think people are only arguing one point or another regarding the need for this feature. I recommend that all refer to the summary list of the many reasons for this feature (though possibly not exhaustive), here: 
https://getsatisfaction.com/quickencommunity/topics/restore-transactions-downloading-acceptance-and-...

I think all the points worth arguing have been argued at this point...

This is [edit:] now the 3rd highest outstanding feature in demand, out of HUNDREDS. I suggest that you add your vote for this feature request if you have not already.
(Edited)

This conversation is no longer open for comments or replies.