Thanks for asking. I upgraded from Quicken Premier 2016 to 2017. I believe I bought it in Dec. 2016 towards the end of the month. I installed it and my wife would enter our checks. When I would go on and they would then ask for an upgrade, I would accept it. I had not reconciled all checks from 2016 starting in what I thought was August because I could not find all my bank statements. What made me frustrated was that it said my previous balance was $1000.00 even. I've never had such an even amount which made me wonder what was hacked or missing. I use Norton 360 and try to keep it up to date as well. I did find after a hour or so how to change the beginning balance to what the bank said but I have not checked if any checks prior to this are missing. I am wondering this because I don't know why Quicken would change my balance to $1000.00.