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Suddenly I am getting an error downloading Fidelity data into Quicken. No data is downloaded for those accounts. Non-Fidelity accounts download perfectly.
I have done this almost daily for years with no issues. There were no recent changes to the account or set up.
Error: OL-327-B.... date range invalid
I called Fidelity technical support. They said either:
(1) there is a transaction that is >24 months old that is hanging it up. (There isn't).
(2) I haven't downloaded in >24 months (Not true).
(3) Go to Online Center... cntl-shift and click "contact info". In the pop up... select "Reset DTSTART", then select the account(s) and change the date range to something within 24 months and click refresh. I tried this using 1/1/2014 and found (a) it did not provide a fix and (b) the date range I selected for an account was not persistent - when I went back to check it had the original date range.
So I am stuck!
Why won't Quicken download my Fidelity data? How do I fix it?