Joining the Conversation is Easy!

Welcome to the Quicken Community!  Here you can get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping other users. 

The best place to begin is with our Top Community Success Tips and our guide, How to use the Quicken Community.

BE AWARE: Never call an unverified Quicken Support phone number; you can find our official support at www.quicken.com/support 

Start Now

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Conversations 1 - 20 of 99
Photo of Quicken Sarah
RESOLVED 11/09/18 BNY Mellon Wealth Upcoming Scheduled Maintenance 11/10 - 11/11/18
BNY Mellon Wealth will be temporarily disabling connections for scheduled maintenance estimated to begin Saturday 11/10/18 and be complet...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Quicken Sarah
RESOLVED 11/15/18 Aggregator Error when Adding Accounts in Quicken for Mac
We are investigating reports of Quicken for Mac Users receiving a "AGGREGATOR_IN_ERROR (INVALID_CREDENTIAL_KEY)" error when attempting to...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Quicken Sarah
RESOLVED 11/8/18: Errors with Chase due to maintenance 11/9 - 11/11/18
Chase has notified us that connections for adding/updating accounts in Quicken will be temporarily disabled for pre-scheduled maintenance...
  • 6 me toos
  • 2 replies
  • Announcement
Photo of Quicken Sarah
RESOLVED 11/14/18 CC-502/102 Error with Multiple Financial Institutions
We have received notification from our Service Providers that maintenance is being performed that may cause some Quicken for Windows and ...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Quicken Sarah
UPDATED 09/07/2018 TD Bank Temporarily Blocking Downloads
Users are reporting the inability to import transactions from TD Bank when attempting to connect for the first time, or when attempting t...
  • 6 me toos
  • 1 reply
  • Announcement
Photo of Quicken Kathryn
RESOLVED 10/5/18: Error CC-501/101 or 141 with Randolph-Brooks Federal Credit Union
Quicken for Windows and Quicken for Mac users are reporting the inability to update transactions from Randolph-Brooks Federal Credit Unio...
  • 1 me too
  • 3 replies
  • Announcement
Photo of Quicken Alex
RESOLVED 10/5/2018: Citibank Returning CC-502/102 or CC-505/105
Quicken for Windows and Quicken for Mac users are reporting the inability to import transactions from Citibank when attempting to add an ...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Quicken Alex
RESOLVED 9/20/2018: Capital One Latency, Blank Screen, and "We Hit a Snag"
We are receiving reports of the new Capital One sign-in widget experiencing difficulty loading, and timing out after about 3 minutes. If ...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Quicken Sarah
RESOLVED 09/13/18 CC-898 or CC-899
We are currently investigating reports of Users receiving a CC-898 or CC-899 error intermittently when updating or adding accounts in Qui...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Quicken Sarah
NEW 11/01/18 American Express Returns CC-505/105 Error
Users may receive a CC-505/105 error message when adding or updating accounts in Quicken for Windows and Mac using the Express Web Connec...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Quicken Sarah
NEW 10/30/2018 CC-800/Account Not Found, CC-501/101, CC-506/106, CC-508/108 Errors w/Multiple Financial Institution's
Last Friday we began investigating an issue with a partner that may cause some Quicken for Windows and Mac Users to receive multiple erro...
  • 3 me toos
  • 0 replies
  • Announcement
Photo of Quicken Kathryn
NEW 10/25/18: Issues updating Citibank accounts
We're currently investigating an issue that's causing CC-501 errors (Quicken for Windows) and Error 101 (Quicken for Mac).  We're working...
  • 3 me toos
  • 0 replies
  • Announcement
Photo of Quicken Kathryn
UPDATED 10/23/18: Some users unable to log in to Quicken for Windows 2016 (US and Canada)
We're currently investigating an issue that's preventing some 2016 users from signing in to Quicken.  We're working to permanently resolv...
  • 4 me toos
  • 1 reply
  • Announcement
Photo of Quicken Sarah
RESOLVED 10/22/2018 Chase Returning OL-297-A , "Oops it's not your fault" Error
Users are reporting receiving a OL-297-A or "Oops, it's not your fault" error message/code when adding or updating accounts in Quicken fo...
  • 10 me toos
  • 2 replies
  • Announcement
Photo of Quicken Sarah
RESOLVED: 10/22/2018 Errors Adding/Updating Accounts in Quicken
Users may receive an "unable to connect to internet" or "timeout" error when attempting to add or update accounts in Quicken for Windows ...
  • 12 me toos
  • 2 replies
  • Announcement
Photo of Quicken Alex
UPDATED 9/10/2018: Wells Fargo Returning CC-502/102 or CC-505/105 when Adding or Updating Accounts (Windows and Mac)
Quicken for Windows and Quicken for Mac users are reporting the inability to import transactions from Wells Fargo when attempting to add ...
  • 9 me toos
  • 1 reply
  • Announcement
Photo of Quicken Kathryn
Resolved 10/19/18: Quicken Server Error or Sync Error
We are currently experiencing an issue with our servers that is preventing web and mobile sync.  You may see an error message in Quicken ...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Quicken Sarah
Resolved 10/18/2018 Quicken on the Web Error "Uh Oh, Something Isn't Quite Right Here"
We are investigating reports of Users receiving a "Uh Oh, Something Isn't Quite Right Here" error message when logging into Quicken on th...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Quicken Sarah
Resolved 10/17/2018 Phone and Chat Support Temporarily Unavailable
We are currently experiencing issues with our systems and Phone and Chat Support is temporarily unavailable. We are working to resolve t...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Quicken Sarah
NEW 10/17/2018 Google Places Temporarily Deactivated
Hello All, We have temporarily deactivated the Google Search by Payee (Google Places) in the Mobile Companion App while we work to impro...
  • 3 me toos
  • 0 replies
  • Announcement