• On line Reservations

    … 4 days I have attempted to purchase round trip tix from Paris to Bayeux. Always get an error message … (2012-05-12)

    · Solved · 1 reply
  • Never received tickets - only by post

    … . I am not sure why I can't simply print these tickets out, but in any case this trip is in a few days and I don't have my tickets. I even have the assigmed seat numbers in the confirmation … (2016-01-05)

    Products: TicketICE Trains (Germany)Delivery Options

    · 1 reply
  • These rogues stole over 600 euros from my 2 credit cards,

    … country and waste 200 euros on taxis and another 360 euros on trains I had paid for before I went. Disgraceful service (2016-06-02)

    · Acknowledged · 2 replies
  • need to cancel tickets, no meal voucher included, wrong email address given, protection plan bought

    … them to superviser@raileurope.com. There is no such deliverable address. All my pics were not sent. Invalid address. This is terrible. I've been at this for 2 days. How do I handle … (2016-07-19)

    Products: TicketReservationsTGV Trains (France)

    · Acknowledged · 1 reply
  • Names are misspelled on TGV Lyria tickets

    Can you help me fix names on two of my tickets? I've tried to call the 800 number and have been on hold for more than an hour at a time for three straight days. Thanks! (2018-03-16)

    Products: TGV Trains (France)

    · Acknowledged · 1 reply
  • Printing Tickets For Multiple Phases of A Trip

    … ends in Aix-en-Provence. My trip entails changing trains in Brussels. I take the Thalys from Amsterdam to Brussels, and the TGV … (2013-05-31)

    Products: TicketReservationsTGV Trains (France)

    · Solved · 1 reply
  • how to change my tickets in the local station when I bought it online

    … vacation on Liverpool but tomorrow I need to take the train to Euston and i the trai station the people working there couln't explain how to change them. I'm mexican … (2013-09-30)

    Products: British Trains

    · Acknowledged · 1 reply
  • Last Name Adjustment Needed

    Hi! need some help and if not by you can you please put me in touch with someone of high power. I made a mistake while booking one of my rail tickets. My name is Quajuan Adams and my girlfriends name is Ramonica Anderson. When booking I made a mistake... (2014-02-19)

    Products: Eurostar Trains (London - Paris/Brussels)

    · In progress · 1 reply
  • I seem to have been sold half a ticket

    … for 8 people to travel from Milan to Geneva, Switzerland. Once on the train in Italy the ticket inspector told us that we also needed an extra pass … (2014-03-22)

    · Acknowledged · 1 reply
  • confirmation ticket

    … booked a night train tiket from berlin to paris. i recieved the reservation in my e-mail account but i neither got the confirmation … (2014-04-11)

    Products: City Night Line Trains (Switzerland - Germany)

    · Solved · 1 reply
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