• Wrote Passport information on ticketf

    … the passport information in on a Eurail pass" The Munich Train Station is refusing to stamp the eurail pass … . They say this is a "mistake" on the ticket. I have a 6:30 am train leaving tomorrow and I went to the train station as soon as all parties arrived … (2014-12-22)

    · Acknowledged · 1 reply · 2
  • Booked tickets to Madrid but I've yet to receive them, and I need them for tomorrow. Please help.

    … booked 2 tickets to Madrid through this site over 3 days ago and have yet to receive my tickets in an email. I recieved an email after purchasing the tickets telling me I would get another email I'm the next 3 days but this never came. I went to print them out at the train station and I was told they do not exist. My friend and I need these tickets … (2014-05-02)

    · Acknowledged · 3 replies
  • Unable to enter traveler's middle name in shopping cart. Can I go back and edit the name or should I continue with my order?

    I'm ready to purchase my tickets but am concerned that since the original form I filled out to get my itinerary settled only had space for a first name, and that's what's showing up now in my shopping cart, what about the fact that my name should appear... (2012-03-19)

    · Solved · 6 replies
  • Medical cover

    … to my friend getting sick and ending up in hospital we were unable to catch the train. We both have medical certificates to verify we were in hospital however I'm unsure … (2013-07-29)

    · Solved · 1 reply
  • Medical cover

    … to my friend getting sick and ending up in hospital we were unable to catch the train. We both have medical certificates to verify we were in hospital however I'm unsure … (2013-07-29)

    · Solved · 1 reply
  • Amsterdam Centraal closed Saturday night and no warning!!!

    … Amsterdam on Sept 7, I am in a hotel near Schiphol and take the train to Amsterdam Centraal. I enjoy the city and head … to the station are closed and blocked with red tape. The taxi driver said the train station is closed for track and train work. So I have to take a taxi back to my hotel which cost me 73 euros. This was crap! How come when I purchased a return ticket at the station … (2013-09-14)

    · Solved · 1 reply
  • The rail app doesn't work

    … app that works with wifi never lets you even search for trains. And the one that works without wifi.. Is it accurate? Cause I got on a computer and it said a train that I searched didn't exist so what am I supposed … (2014-08-19)

    · Acknowledged · 1 reply
  • booking did not exist

    … terrible experience with Rail Europe. I made a booking for a train in France but was unable to collect the ticket from the machines … office and was told the booking did not exist. As my train was about to depart I had purchase additional train tickets at the cost of €500 … (2014-10-24)

    · Acknowledged · 1 reply
  • Budapest International Rail departures

    Do you know if the International Rail service has been restored from Budapest Keleti Station? If not, do you know about the other Budapest Stations? Thanks for any help you can offer. Tanya, AAA Travel (2015-09-09)

    · 1 reply
  • We are currently unable to complete the booking for one or more products in your shopping cart.

    … following message... Can someone here help me please? I need to confirm the train ticket then book my hotel rooms... What … one of our Travel Consultants will get back to you within 2 business days by phone or email. At that time, you will be asked to provide … (2012-03-04)

    · Acknowledged · 5 replies
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