• No luck booking a Eurail ticket from Oslo to Bergen on July 8th.

    We have a Global Pass on Eurail, and can't seem to book this ticket. It does appear to be available for purchase for $165. I'm confused and concerned. Can you help please? Thank you (2013-07-02)

    · Solved · 2 replies
  • Travelers beware of pick pockets!!

    … by a well dressed black man who quickly boarded and then exited the train after bumping into my husband and stealing his wallet from his zippered … place for travelers who are weighted down with luggage and boarding a train for a half hour ride to the airport with no stops in between. I can't stress … (2014-05-05)

  • Glitches with printing prepaid tickets at self serve kiosks in Italy

    … could not be accessed for another 20 minutes. She never was able to access, kiosks still not working, had to get on train with e-mail only. Nice conductor gave us the OK, told us to print at our connection … ) code. Well, our e-mail did not include those codes, and the agents could not help, so we had to get on 1 train with e-mail paper only, and another, the agent refused … (2014-10-23)

    · Acknowledged · 1 reply
  • Unable to Book Due to Technical Issue

    "Sorry. Due to a technical issue, we were temporarily unable to process your request. We invite you try again in a few minutes (0190)"; I have been getting this message since afternoon whenever I attempt to proceed with confirmation & payment. I am... (2013-07-01)

    · Solved · 1 reply
  • URGENT!

    … now, and booked train tickets for tomorrow morning and the booking was not completed! we need to book a hostel for … will review your itinerary and contact you within two business days if there are any changes to your itinerary or if the price has increased. … (2014-03-27)

    · Acknowledged · 3 replies
  • Wrote Passport information on ticketf

    … the passport information in on a Eurail pass" The Munich Train Station is refusing to stamp the eurail pass … . They say this is a "mistake" on the ticket. I have a 6:30 am train leaving tomorrow and I went to the train station as soon as all parties arrived … (2014-12-22)

    · Acknowledged · 1 reply · 2
  • Booked tickets to Madrid but I've yet to receive them, and I need them for tomorrow. Please help.

    … booked 2 tickets to Madrid through this site over 3 days ago and have yet to receive my tickets in an email. I recieved an email after purchasing the tickets telling me I would get another email I'm the next 3 days but this never came. I went to print them out at the train station and I was told they do not exist. My friend and I need these tickets … (2014-05-02)

    · Acknowledged · 3 replies
  • Unable to enter traveler's middle name in shopping cart. Can I go back and edit the name or should I continue with my order?

    I'm ready to purchase my tickets but am concerned that since the original form I filled out to get my itinerary settled only had space for a first name, and that's what's showing up now in my shopping cart, what about the fact that my name should appear... (2012-03-19)

    · Solved · 6 replies
  • Medical cover

    … to my friend getting sick and ending up in hospital we were unable to catch the train. We both have medical certificates to verify we were in hospital however I'm unsure … (2013-07-29)

    · Solved · 1 reply
  • Medical cover

    … to my friend getting sick and ending up in hospital we were unable to catch the train. We both have medical certificates to verify we were in hospital however I'm unsure … (2013-07-29)

    · Solved · 1 reply
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