• Haven't received Thalys reservation eticket.

    Hi, I booked 6 reservations. 1 was Thalys ticketless ticket. I have received all other tickets by mail, from raileurope. Its been 2 days, that the suggested email from Thalys has not yet arrived. Kindly help. Thanks in advance. (2014-09-01)

    Products: ReservationsEurail Global Pass

    · Acknowledged · 1 reply
  • Refund Problem

    Need my refund. You guys lied to me. I bought insurance in case I have to cancel and get full refund. Instead of giving me refund, you are giving me credit for two years. That is not the info I received from your employee. Your website is misleading... (2018-06-25)

    Products: Eurail Global Pass

    · Acknowledged · 1 reply
  • Misleading price

    Hello, The price on the website for 1 adult and 1 youth does not update when this combination is selected. It shows the total price for 1 adult and 1 youth being $678 (see attached image). When I go to book now, the price on the next page shows $1,220... (2018-09-03)

    Products: Eurail Global Pass

    · Acknowledged · 1 reply
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