• wrong email typed

    I booked tickets on raileurope a few days ago but haven't received any email of confirmation and the e-tickets. when I tried to resend the confirmation email using the 'resend' part on the website. it says the email is wrong? what should I do? thank you (2017-06-14)

    · Acknowledged · 1 reply
  • Please help!!

    … date from Paris to Barcelona is wrong, I submitted with the day 9/16 and the trip from Barcelona to Madrid … (2017-07-09)

    · 1 reply
  • Customer service stopped answering my emails since last Tuesday and I can't find my ticket when I try to refund by order number

    … number and passenger name and I did exactly that. That was 6 days ago. Since then I have no word from them, even I wrote them 2 more times. Our trip approaches … (2017-07-10)

    · 1 reply
  • Processing Delay in 2 Country Select Pass...

    … Select Pass (Austria+Germany) online a few days back.(July 20). When I tried to log into my Rail Europe … (2017-07-22)

    · Acknowledged · 1 reply
  • Wrong date on Swiss Pass

    … team, I have booked an 8-days swiss pass for me and my wife. The first date of travel is not correctly appearing on the pass … (2017-08-23)

    · Acknowledged · 3 replies
  • Didnt receive tickets in the mail

    … in my mail and the UPS tracking information says that they were left at my door the day after (April 27, 2018). i am a resident of Toronto … (2018-05-25)

    · Acknowledged · 1 reply
  • Website Error

    … but cannot access them due to the website error. I sent you an email 5 days ago and I am still facing the error. I also cannot see my itinerary. Please help ASAP … (2018-07-19)

    · Acknowledged · 3 replies
  • Pass Delivery

    … in a hostel in London right now and I ordered my Britrail Pass a couple of days ago while still in the US, and it was supposed to be delivered yesterday (thursday) to the hostel … (2018-08-10)

    · 1 reply
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