• Unable to print e-tickets, or find reservations.... Anywhere!

    I had no problem booking tickets on the website, however I selected the e-ticket option because I thought it would be easy enough to print my tickets.... Wrong! Not only are my $200 worth of tickets not printing at the kiosk, the reservation and... (2014-09-29)

    · Acknowledged · 3 replies
  • Employement offer received in email

    … received an email 5 days ago, offering me a position as collections supervisor with RENFE, but I'm not sure if it's a scam. The web … (2014-10-07)

    · Acknowledged · 1 reply
  • Can't access my account to print my itinerary. Is the website down?

    … couple of days now I have been attemting to print my RailEurope itinerary for later this month, but am unable to access the site. Is the RailEurope.ca … (2014-12-03)

    · Acknowledged · 1 reply
  • Can not checkout an existing itinerary.

    … a message that there has been a 'minor glitch' and to retry. I have tried many times over the past 2 days. My itinerary will expire in 2 hours, thus I would like to confirm … (2014-12-28)

    · Acknowledged · 3 replies
  • refund my money !

    … issue . Please note that the refund itself takes approximately 30 days to reflect to your card however as we have not yet received a reply from the concerned team … (2015-01-19)

    · Acknowledged · 1 reply
  • Error in booking and double charge on credit card

    Hi I am maya from Lebanon and I was trying to contact rail Europe usa offices but I couldnt get any help. The matter is very urgent. Can anyone assist me and tell me how can I reach them by email.i was booking 4 tickets from Madrid to seville and an... (2015-03-25)

    · Acknowledged · 1 reply
  • Extrememly frustrated!!

    … below and feel very much frustrated like Jane below explained. I have been at trying to book tickets for days now and have not been able to get someone on the line simply to answer simple questions. Last night I spent … (2015-05-06)

    · Acknowledged · 1 reply
  • MISPELLED EMAIL ADDRESS

    Good day! I had a typographical error upon inputting my email address. I accidentally typed in "dimae_holzhuaer@yahoo … (2015-05-21)

    · Acknowledged · 1 reply
  • William Tell Express booking from Australia

    … our first class tickets to Lugano. We have planned to purchase a four day Swiss Travel Pass. We leave Australia … (2015-08-30)

    · Acknowledged · 1 reply
  • Typo - Accidentally misspelled my first name

    … . Is there a way I can rectify this? Will I have a trouble travelling or will my typo be overlooked? Would appreciate to hear back from you as I leave for Europe in four days. Thank you. Aloysius (2016-06-11)

    · Acknowledged · 3 replies
next » « previous