• phone number from Germany

    I have a colleague based in US but currently travelling in Germany who needs to travel to London. Is there a phone number he can use to make the booking as he is currently without a laptop (2015-06-05)

    · Answered · 1 reply
    • … as print-at-station and/or print-at-home tickets (the 'Eurostar' train from London or Brussels to Paris, domestic … (2015-06-05)
  • ICE complaint

    … you should at least be nice when you are offering a drink etc. Compaired to others lines of trains like TGV, eurostar, thalys... the service with ICE just sucks (2015-08-10)

    · Answered · 1 reply
  • Can I travel with an assembled bike from Amsterdam to Brussels and do I need to make reservations for the bike?

    There are two of us travelling on the 28th March from Amsterdam to London. Our Eurostar tickets for both us and the bikes are booked. Can we get our bikes on trains between Amsterdam and Brussels and can these be booked in advance? (2016-01-07)

    · Answered · 1 reply
  • Need Guidance

    … February 2016. I plan to travel to London via the Eurostar and then back to Paris. I already have that covered. My confusion is when booking train … (2016-01-11)

    · Answered · 1 reply · 2
  • Cost of round trip vs two 1-way trip between two cities

    Cost wise, is there a difference booking between two cities (outbound and back) vs a round trip (2016-08-03)

    · Answered · 1 reply
    • … within Germany, trains operating within the United Kingdom, the Eurostar (the train that connects London with the mainland continent … (2016-08-03)
  • Train travel

    Is there a train ticket that allows you to have unlimited travel between countries for 2 weeks at one price? What trains would you use for travel from London to Paris, to Rome and/ or Venice, then to Barcelona? (2016-08-21)

    Products: Eurostar Trains (London - Paris/Brussels)

    · Answered · 1 reply
  • Lisbon-->Cardoba/Barcelona/Madrid--> Malaga--> London Need Tips for traveling

    I am flying in from the US for a conference in Malaga. I have about 8 days before the conference to go around Spain and neighbouring areas before I head to London. I was checking out the train travel and I cannot seem to find a way to go from Lisbon... (2017-01-10)

    · Answered · 2 replies
  • Family trip London to Paris with day trips to Zurich or Germany

    … trips from Paris to Zurich and or Berlin. What would you recommend? Do we take Eurostar for the round trip between London and Paris and buy … (2017-02-06)

    · Answered · 1 reply
  • DISABLED

    Hi my daughter and I would like to travel on the train with the Global Pass and see as many countries as possible between April 30 through May 15. We are both disabled and on is in a motorized wheelchair. Are the trains handicap accessible? Is there... (2017-03-20)

    · Answered · 1 reply
    • … . We are only able to book wheelchair space on 2 trains: the Eurostar (the high-speed train that connects London … (2017-03-21)
  • Child ticket

    My 11 year boy is pretty big. Will be 12 in December, looks like a teenager. Do I have to keep the passport during each check in and all check points to show his age matching the child ticket he will have? (2017-03-22)

    · Answered · 1 reply
    • … passports when taking the Eurostar (the train between London and either Paris or Brussels). For your other trains, you would not have to show your passports. With that said, it is still advised that you have them with you. (2017-03-23)
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