• DISABLED

    Hi my daughter and I would like to travel on the train with the Global Pass and see as many countries as possible between April 30 through May 15. We are both disabled and on is in a motorized wheelchair. Are the trains handicap accessible? Is there... (2017-03-20)

    · Answered · 1 reply
    • … . We are only able to book wheelchair space on 2 trains: the Eurostar (the high-speed train that connects London … (2017-03-21)
  • Child ticket

    My 11 year boy is pretty big. Will be 12 in December, looks like a teenager. Do I have to keep the passport during each check in and all check points to show his age matching the child ticket he will have? (2017-03-22)

    · Answered · 1 reply
    • … passports when taking the Eurostar (the train between London and either Paris or Brussels). For your other trains, you would not have to show your passports. With that said, it is still advised that you have them with you. (2017-03-23)
  • round trip verses one way

    A round trip train ticket from London to Paris and cheaper that purchasing the one way ticket. I only need the one way ticket, but can I purchase the cheaper round trip and only use it one way? (2017-04-27)

    · Answered · 1 reply
    • … discounted rates for round-trip travel. However, the Eurostar (the train that connects London with the mainland continent … (2017-04-27)
  • Do reservations with my pass have to be mailed to me?

    I purchased a Eurail global Pass. A representative told me I had to make reservations for almost all the trains I will be using. Do these tickets have to be mailed to me (I leave in a week) or can I print them from e-mail? (2017-05-01)

    · Answered · 1 reply
    • … , and Germany. Passholder reservations are also issued electronically for the Eurostar (the train that connects London with either Paris or Brussels … (2017-05-02)
  • How much time do we need to be at train station before we board our train?

    Do we need to be at UK station 2 hours prior to train leaving? How much time would you suggest? (2017-05-12)

    · Answered · 3 replies
    • … to 20 minutes in advance of departure. The exception to this is the Eurostar (the train connecting London with either Paris or Brussels … (2017-05-12)
  • Time for Security

    How much time prior to boarding should I arrive at the train station? (2017-05-31)

    · Answered · 1 reply
    • … about 20 minutes in advance of a departure. The exception to this is the Eurostar (the train connecting London with either Paris or Brussels … (2017-06-01)
  • What are the security restrictions for the rail Europe? Any simular to air travel?

    (2017-06-25)

    · Answered · 1 reply
    • … Jack, Security would only be similar to air travel with regard to the Eurostar train (the train that connects London with either Paris … (2017-06-27)
  • First time in Europe

    Like to go from London to Paris to Amsterdam and back to London with the past be effective (2017-07-10)

    Products: Eurostar Trains (London - Paris/Brussels)Eurail Select PassEurail Passes

    · 1 reply
  • Upgrade for Chunnel Travel from Paris to London

    I have tickets for my family and reservations from Paris to London on Saturday July 22 2017. I am not sure how to read my ticket and determine what class or level we booked. 1 want to be sure we have 1st class tickets and access to the lounge as well.... (2017-07-20)

    Products: Eurostar Trains (London - Paris/Brussels)

    · 1 reply
  • Disabiltiy Access From Rome to Venice

    I am planning a short trip from Rome to Florence. Does this route provide access for people with disabilities traveling with a wheelchair? (2017-09-10)

    · Answered · 1 reply
    • … space on 2 different train types: the Eurostar (the high-speed train that connects London … (2017-09-11)
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