• The rail app doesn't work

    The app that works with wifi never lets you even search for trains. And the one that works without wifi.. Is it accurate? Cause I got on a computer and it said a train that I searched didn't exist so what am I supposed to do for trains that require... (2014-08-19)

    Products: ReservationsEurail Global Pass

    · Acknowledged · 1 reply
  • Haven't received Thalys reservation eticket.

    Hi, I booked 6 reservations. 1 was Thalys ticketless ticket. I have received all other tickets by mail, from raileurope. Its been 2 days, that the suggested email from Thalys has not yet arrived. Kindly help. Thanks in advance. (2014-09-01)

    Products: ReservationsEurail Global Pass

    · Acknowledged · 1 reply
  • Family travel - 2 adults and 1 youth

    If I buy a 2nd class ticket for my son who is 18, will he be able to travel alongside us? I don't understand the difference between 1st and 2nd class tickets. (2015-11-28)

    Products: Eurail Global Pass

    · Answered · 1 reply
  • Passholder Purchase

    I purchased three passholders (Paris-Amsterdam, Rome-Florence, Florence-Venice) and all of them are charged but the one from Paris to Amsterdam, even though its charged it doesn't appear as confirmed, neither does its ticket. What happened? (2016-05-03)

    Products: Eurail Global Pass

    · Answered · 1 reply
  • Does it include travel by boat ?

    (2016-05-15)

    Products: Eurail Global Pass

    · Answered · 1 reply
  • extras

    (2016-05-15)

    Products: Eurail Global Pass

  • On what currency are the prices offered?

    I log in in a Canadian site (2016-05-27)

    Products: TicketEurail Global Pass

    · Answered · 3 replies
  • Difference between First class and Second class?

    What is the difference in the first and second class? (2016-06-10)

    Products: Eurail Global Pass

    · Answered · 1 reply
  • First time to Eastern Europe

    I'm planning to travel to Eastern Europe in May 2017 starting in Vienna, heading for Prague, Bratislava, Budapest, Zagreb and Split. I'll stay 3 days, in average, in each city. What is the best railpass for this city map? Thanks. (2016-11-14)

    Products: Eurail Global Pass

    · Answered · 1 reply
  • Want to purchase off peak ticket at discount

    I am trying to help my 18 year old daughter purchase her ticket for 1 month of travel in the summer. Can we purchase the discounted ticket for off peak times now and is it viable for July? She is planning on multiple countries over the month and will... (2016-12-31)

    Products: Eurail Global Pass

    · Answered · 1 reply
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