• Misspelled name of a passenger | Eurail Global Pass

    I need help to fix a mistake. I bought a EURO PASS 2 days ago. However, by including passenger information I misspelled the second name of my fiancée: CARLA LUISA (should be "LUIZA") VERISSIMO LOBATO. Will we have any trouble using it as it is? (2017-02-18)

    Products: Eurail Global Pass

    · Acknowledged · 4 replies
    • Hi Maycon, Could you please share with me if you had any trouble with the Eurail Global pass of your fiancée? I have the same problem and I would like to know your experience; Thanks a lot! David (2018-04-09)
  • Wrong name and Country on my EuRail Global Pass!

    Hi Wrong name and Country on my EuRail Global Pass! I want to know how can i change name and country on my Eurail Global Pass ? This ticket bought from USA and I live in Vietnam. Please help me. I need it before May Thank you so much. (2017-03-20)

    Products: Eurail Global Pass

    · Acknowledged · 1 reply
  • lost Eurail Global Pass

    my daughter just started her three month stay in Europe and lost her Eurail Global Pass. It was purchased by her school and I don't know if they purchased the additional protection plan. Can she get the pass replaced and what are the fees? (2017-09-28)

    Products: Eurail Global Pass

    · Acknowledged · 1 reply
  • Eurail Global Pass order not showing in customer section

    Eurail Global pass, I got a booking confirmation which says my booking is confirmed. It said all of my booking information can also be viewed with my mobile app … (2019-05-18)

    Products: Eurail Global Pass

    · Acknowledged · 1 reply
  • Compré por error global pass para jóvenes

    Tengo 28 años, y por error compré un Global Pass de 2a clase para jóvenes. El pase ya llegó a mi domicilio, y necesito saber cómo solucionar este conflicto lo más pronto posible, ya que mi vuelo sale el 21 de abril de 2013, y temo que no me dejen usarlo. (2013-04-11)

    Products: Eurail Global Pass

    Tags: youth category, global pass

    · Solved · 1 reply
  • How to book reservations from Zurich to Florence for travel with a Eurail Select Pass?

    … , Civitavecchia. Looking at buying a 4 country select pass. However, in looking at reservations, the leg between Zurich and Florence seems not to be showing a reservation, but requires you to buy a ticket with a message that says the pass is not compatible with the trains, Trenitalia. Have tried different dates and all the same. I'm not sure if this would eliminate … (2014-08-02)

    Tags: zurich, milan, florence, milano, firenze, zuerich, switzerland, italy, eurocity, euro city, ec, frecciarossa, pass and reservations, eurail select pass, eurail global pass, le frecce

    · Solved · 1 reply
  • Need confirmation of purchase of 2 Global Passes

    … hours trying to get help both online and over the phone. I purchased (I think) 2 global passes. However, I have no receipt and cannot find where they were purchased on your web. On the web my last name is misspelled. Web has it as Litto instead of Litton … (2013-07-18)

    Products: Eurail Global Pass

    · Solved · 1 reply
  • No luck booking a Eurail ticket from Oslo to Bergen on July 8th.

    We have a Global Pass on Eurail, and can't seem to book this ticket. It does appear to be available for purchase for $165. I'm confused and concerned. Can you help please? Thank you (2013-07-02)

    Tags: oslo, bergen, norway, eurail global pass, pass and reservations

    · Solved · 2 replies
  • Midle name in the passport but not in the Gloabl pass

    Hello I have a questions regarding the name on the pass and the name in the passport, in the passport I have two names, but in the pass only one name, is that any problem? I'm taking about midle name (2015-07-18)

    Products: Rail PassEurail Global PassEurail Passes

    Tags: names on passes, names on rail passes

    · Acknowledged · 2 replies
  • Provision of Reservation Fees Prior to Booking

    … research on train fares, I recentky bought two global passes for travel in France, Switzerland and from there to Prague … journey to the one I am planning and if we have to pay the same fee, it would be cheaper to cancel the pass. It must be possible to get the above information before booking otherwise an informed decision on the cost … (2016-06-30)

    Products: ReservationsEurail Global PassLyria TGV (France-Switzerland)AVE Trains (Spain)City Night Line Trains (Switzerland - Germany)

    Tags: … , canopus, canopus cnl, canopus city night line, city night line, eurail global pass, malaga to madrid …

    · Acknowledged · 2 replies
    • … , and indicating the type of rail pass with which you'll be traveling (i.e. a 'Eurail Global Pass'). You would then add the cumulative amount of your reservations … of train). On the Paris-Basel route, the Eurail Global Pass would only qualify you for a rate called the 'Passholder … ticket). On the Paris-Bern route, the Eurail Global Pass would qualify you for the regular 'Passholder 1 … (2016-07-01)
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