I’m Linda

I purchased easy password storage..not a trial. Now it is asking for my registration code??? since my trial is over...I paid for it!!!

As above I thought I had purchased easy password storage on the windows 8 app store...now it is asking for registration code and password which I do not know...and says my trial is over well I am thinking I pain for it and need to get to my password!!!!
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  • Hi Linda,

    Our registration servers should have sent you an email with your username (your email) and a registration code (random letters and numbers).

    I will check to make sure it was sent and forward it to you if it was. It will be from sales@rebrandsoftware.com so make sure you can receive emails from that address.

    Our registration servers were down briefly the other day so it could be that the email was not sent. If so I will send you one right now.

    I'm sorry for the inconvenience!

    -Mike
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  • Hi Linda,

    It appears that your spam blocker prevented your registration email from being delivered, asking for a human to respond before it would allow the email to go through.

    Since our registration servers are robots, no one responded! :)

    Anyway, I have responded to the email now so you will probably see it in your inbox momentarily. If not, let me know and I will forward another copy.

    -Mike
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  • This reply was removed on 2014-04-18.
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