Problem with registering my product.

Bought the software, tried to login to my registered account and I get the message that says my info cannot be found? Do I need to re-install the software or re-register?? Please advise, TY.
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  • Hi Andrew,

    I see the confirmation email with your account information, and also checked our registration database where I see your code has not been used yet.

    Make sure for your username you enter the email address on your paypal account, and be sure to copy the registration code accurately (if you cut and paste, make sure you don't get spaces or extra lines in it).  I think that will do it.

    Let me know if you need any more help.

    -Mike
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