I’m so disappointed in this app! It is useless- don't waste your money or time downloading!

Spectrum TV is useless. Nothing plays. How can I get my $$ back?

HOW DO I GET MY $$ BACK?
There is nothing available on any like I check. This is a useless app.
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  • Hi Louise,

    I have some ideas of what could be wrong:

    1) Some video providers require flash or another plugin, which has to be installed separately
    2) Some video providers require an IP address in a specific region, which can be solved with a VPN provider

    Both of those have solutions within the app in the setup window.

    However, if you would like a refund that's not a problem. It depends on where you bought the app. If you bought it through us directly please just tell me how you paid (paypal/amazon) and your transaction number and I will refund it right away. If you purchased through an app store you'll need to request a refund from them.

    Cheers,

    -Mike
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  • I’m calling bullshit
    want a refund for the two Spectrum TV apps I bought from you and which do not work. I've attempted to reach you via the website, personal email and Twitter and have heard nothing. Dude, I find you're practice shady as fuck
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  • Hi Dutch,

    That app was discontinued a few years ago. I'm not sure where you were buying it from. The app stores have automatic methods for getting a refund, so if you bought it from one of them you can just ask for a refund.

    I may have responded to you on twitter already, I'm not sure since your username is probably different there. All the software is fully refundable so if you never did get a refund please let me know here, and let me know how you purchased it. If it was through Rebrand Software's PayPal account I can process that refund for you any time if you give me the transaction ID.

    -Mike
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