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Photo of Emma at Get Satisfaction
Use quotes with export for fields containing comma
Could you look at the following enhancement:Some fields, for example company names, contain a comma. E.g. Apple, Inc.If you export this t...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Better Reporting on Time Usage
Please add the ability for me to run a time usage report during a specific time period. I would like to be able to see how much time is s...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Allow users to add/hide columns
You cannot view which inventory items are already added to a site, we need to see a 'site' column so we know which assets to edit and add...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
New risk suggested: hard drive utilization spikes
detect sudden increase in hard drive utilization / capacity - for example with sudden increase in temp files, patches, service packs - ap...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Allow the deletion of records from printers
After the audit the system recoded label printers and any PDF writers such as CutePDF where you print your file to PDF, this mangles our ...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Schedule recurring tickets
would be nice just because I have some recurring maintenance items I need to do regularly and it would be nice to set it up once and have...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Allow technician notes, both public and private
It would be invaluable to be able to add technician notes to incidents, both ones public to all users viewing the incident, and private o...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Allow Admins to select sites Users can access
I have several loactions around the US and I want the IT techs to only be able to see assets in their region (site)."
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Dashboard: view computers with unknown quantities
Currently, when viewing the dashboard, you can see which computers are in each department or site; but when new computers are added that ...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Allow me to set which Departments are at each Site
I have 6 regions (Sites) around the US and each Reagon has 20 Locations (Departments) it would be nice that when I select a site it only ...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
List Windows computers w/o a security patch
Show a list of all Windows OS computers that are missing a security patch (OS patches only). Allow for a grace period before triggering t...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Incidents: Make the first text entry box default
When creating an incident, you should be able to entirely create it using only a keyboard. The ideal setup would be that when you click t...
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Advanced Vendor Management
Import vendors, associate statements of work, terms & conditions, addendum to contracts, better reporting and export capabilities."
  • Emma at Get Satisfaction, 6 years ago

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Photo of Emma at Get Satisfaction
Upload CSV file with users and roles
Option to send activation email for each userOption to set the user's passwordsIf the user already exists in the system do not recreate i...
  • Emma at Get Satisfaction, 6 years ago

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