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I believe the audit log is incomplete without the name of the user who made the change. This is particularly important when a new event i...
Improve Search Results Output
When I search for a computer that is a duplicate, the search output shows that 2 computers exist, but only the live" computer shows up in...
Extend white listing of domains to incident via email delivery
Currently the allow domain users to create accounts" is only restricting user's access to the portal. Use the same domain white listing t...
Licensable / NotLicensable indicator
SAManage should put a default Licensable / NotLicensable value to every Tag whenever possible. This would save a lot of user time.
Export and Mass Update options in Reconcile
I would like to download the contents of the Reconcile view and eventually be able to perform mass updates, same way as in Software Inven...
SORT columns in User management screen
One of many places where the ability to sort entries would be fantastic! Click on a column heading to sort ascending/descending. !
More details on system memory - for upgrade purpose
It would be very usefull to have more technical details about the system memory (ram). It would allow the administrator to buy/plan memor...
Make services (from service catalog) reusable (parent - child)
Add parent child relationship possibility to services. E.g. a new service can consist of 1 or more existing services.Use case: have a ser...
Have different approvers in service catalog based on user requesting
Depending on which user is requesting a service in service catalog the approver should be different, based on organization.
In the Hardware export facility, split the Contracts field into it's individual component fields
By splitting the Contracts field into it's component fields, it would allow for more flexible reporting and enhanced filtering. For examp...
Add print for single incident, change request etc
Please add the ability to print a single incident, change request, service requests etc.
Add a merge" feature to the "Find Duplicates" screen"
We've noticed situations where duplicate assets are created which may not be the intended result (for example, if an asset reports invent...
User-based access control to service catalog
We would like to be able to control user access to specific service catalog items.It would be nice if we were able to grant access to ser...
Software Inventory - Report the product key of Microsoft Office Suite
As we can see the Operation System product in the inventory, it would be very useful to get the product key of Microsoft Office Suite ins...
Updating a problem should update the incidents attached to it
When you update a problem, all the incidents associated with that problem should also be updated.When you close a problem, all the incide...
Make fields mandatory before an incident can be closed
For example, we'd like to be able to force the technician working on the incident to enter a comment before they can close the ticket.
Enable option to toggle Google Apps login as default for portal
I really REALLY want to be able to set the Google Apps login as the default for my self-service web portal. And customize it so it says ...
Add a searchable username field to the other assets" category."
When searching for assets with a username, the results only show up workstations/laptops/servers - monitors, mobile phones etc are not ...
Expand asset owner capabilites
It would be great if the Asset Owner" attribute was a list based on portal users instead SAManage users.Also (or as an alternative), we'd...
Have a sandbox test environment
I would like to have a sandbox test environment. I am looking at the API and when starting to use it, I don't want to 'mess' with product...
