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I am starting to track changes to my Windows build images, and it would be nice to be able to create an audit trail from release to relea...
Audit changes of associations between service desk items
When a relationship between incident to incident, or incident to problem, changes, add an audit entry for that incident. this applies to ...
Provide more configurable search parameters in reporting.
Need to be able to break out search criteria so searches on a specific criteria can be set with parameters such as:Equals -or- Does not e...
Make the Category pick-list editable
We'd like to be able to add/modify/remove items from the Category pick-list, specifically Mac - Workstation" and "Mac - Laptop"."
Customize the name of the RSS feed on the dashboard
You can save and name a report, but that report name doesn't carry over to the name of the RSS feed on the dashboard. Either carry that n...
Paste images directly into the comment field
We'd like to be able to paste images (specifically screen shots) directly into the incident comment field, rather than having to attach t...
Do not mandate user's phone when creating users from the application
When I am creating users manually through the application do not mandate providing the user's phone #
Add additional currencies in service catalog, asset life-cycle and contracts
Specifically Danish Krone.
Automatic due date via priority in SLA
Add the capability to set the due date automatically based on the priority (and possibly per type) for incidents in the Service Desk. Thi...
Add a user directly from editing a Computer or Other Asset
When adding/editing a Computer or Other Asset it would be very convenient to be able to add a user directly from the drop-down instead of...
Computer's asset status" should be customizable like Other Assets"
The following statuses would add useful functionality to Computers and Other Assets:Test Unit" to allow units to be marked as test machin...
Add serial number to mobile app
I sometimse need the serial number for a PC, but it's not displayed on the mobile app in the Computer details view.Could you add that inf...
Extend SAManage with tracking and anti-theft features like PreyProject.com
Or just integrate?http://preyproject.com/"
List aging Time Machine Backups in Risks
I would like to have the ability to have Apple's built-in backup software show up in risks after X number of days of either failed backup...
provide a custom Risk Plugin API
I would love to have the ability to create a custom risk" ID on the server and correspondingly have the ability to write a script or plug...
Add support for depreciation of assets
In order to get an idea of the value of assets, support for depreciation of the assets over time. Including report.
Associate multiple Changes to a Problem
According to ITIL, a Problem can have more that one Change associated to it.
Attach a file to the PO
In Contracts, we can attach files to the contract itself.It would be useful to be able to attach files to each separate PO line-item.
Add ability to manually add (non-working) PCs
I have a few computers that still need to be included in inventory, but do not operate for various reasons. But for tracking purposes it ...
Flexible QR and bar code printing
The bar and QR codes can be printed now, that's great. But printing tens or hundreds one by one is tedious. Please allow for printing of ...
