I’m piqued, but sympathetic

The new print function is a major FAIL!

I have a simple three by three grid, using the premium infinity function. I have 11 "Important" tasks this week, followed by 7 "less important" tasks, followed by 6 "not important" tasks. In the later column, I have 5, 27, and 22 tasks. Tasks have been entered in random order, and shuffled to reflect my daily perception of their precedence.

The previous print function gave me a grid, in its correct order, but failed to print more than about 8 tasks per category in the Later column,

Now, it appears that all my tasks are shown in the printout, but in a completely bizarre way. I see no grid. The list is scrambled; 3 "Important", followed by 3 "Less", then 4 "Important", and so forth. There were15 separate blocks of a few tasks apiece for this week alone. The tasks within each block are disordered; there is no correlation between my daily display from the "sandglaz" screen and the printout. The "Later" column seems to be in order, in three blocks.

The print formatter refuses to print ampersands; instead it prints "&" where an ampersand should be.

Send this print command back to development, retrain your QC staff, and start over!!
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  • I’m bemused
    Note I'm replying to my own post: The fourth paragraph is not what I typed into the forum post form. I will type this using the word where I typed the symbol &. the sentence should read:

    The print formatter refuses to print ampersands; instead it prints
    "amp;" where an ampersand should be.

    As has been a problem since the very first edition of Ossanna, Kernighan and Ritter's book on "nroff and troff", describing a printing difficulty in print requires a meta-language.
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  • I’m LMFAO
    I am replying again!!!!!!

    The reply I posted makes even less sense than the basic post!!! I shall retype the second and third sentences, using the symbol "_" for "less than" and "greater than":

    I will type this using the word _ampersand_ where I typed the symbol &. The sentence should read:

    The print formatter refuses to print ampersands; instead it prints
    "_ampersand_and;" where an ampersand should be.

    I hope Sandglaz can keep up with this thread, but I can understand if they can't. IN any case, the print function needs some more work; it must be tested under Chrome as well as IE.

    BTW I am working on a Dell laptop computer, running Windows XP, with the Chrome browser. Pretty much vanilla.

    ROTFL!!!!!
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  • EMPLOYEE
    I’m confident
    Zaid (Co-Founder) April 11, 2012 23:23
    Hi David,

    There was a minor bug in the order of milestones for Infinity grids and it is fixed now, it might be related to what you saw. Also, the bug with ampersands should no longer be there.

    The new print layout is sequential rather than grid-like, as it is more suited for paper. It shows the header for each box followed by a list of all the tasks. It also includes task details and due dates.

    Also for Infinity grids, it will show all the milestones that have any tasks as opposed to lumping tasks in the Later column. So, the later column will have the tasks that have no milestone and are purely Later.

    If you still prefer the old print method you can print directly from the page (using the built-in browser print function) rather than using the 'Print' menu item, though I think if you give the new Print a chance it might grow on you.
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  • I’m impressed.
    I tried it again!!

    Now it works; the list is in correct order; the check boxes are nifty, and the full list of pending tasks is shown.

    I am very impressed with your quick response, both to answer my problem and to ensure the fix was made. This is the kind of response that gives me confidence to recommend it to my clients.

    Even the ampersand problem is gone away.

    Great job!!!
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