Voltage Frame Fault

  • Question
  • Updated 5 years ago
Hi Guys. I bought Aari Barretts 2010 SCOTT VOLTAGE DH Bike built for the worlds in Canberra 2009. Great bike and superbly spec'd - Love the handling and the pace. Unfortunately the frame has some HOLES appearing on the top of the bottom tube of the front triangle. The bike is still way LESS THAN A YEAR OLD but when I contacted you via email I heard NOTHING! I am sure it a MANUFACTURE FAULT - Is there anything you can do to help?
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JerryC

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Posted 5 years ago

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Jimmy Bowman, Employee

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Hey Jerry,

Apologies for not getting back to you via email. Sometimes spam filters can be a bit tricky.

This certainly sounds like a defect, but hard to say for sure without seeing it. Either way, we want to get you back on your bike.

Our in house specialist will take care of you. His name is Nat Campbell. His email is ncampbell@scottusa.com and his direct line is 208-622-1082

Hope to hear from you soon!

Cheers!