Ebay Foreign character order problems in csv file

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  • Updated 4 years ago
Hi There
I use scrobbld to download my eBay orders as a csv file.
However if a foreign orders has an accents or umlauts in the address this does not appear and the rest of the address line is lost eg

jarkko löytäinen
käpykankaantie 11 a 4
78870
varkaus , itä-suomen lääni
78870
Finland

would show as

jarkko l
k , 78870
varkaus, it
78870
Finaland

This is how it appears in my scrobbld so it's not a translation problem to excel etc.
Obviously this renders scrobbld useless to me for my foreign orders please help! xx
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alexgoodacre

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Posted 4 years ago

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Ian, Employee

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Hi Alex, please refer to this on the Scrobbld blog;

http://blog.scrobbld.com/paypal/chang...

Essentially you're required to change the setting in PayPal so that your IPNs are sent in UTF-8, rather than ISO**

The blog post details the steps in your PayPal account to achieve this.

Ian.
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alexgoodacre

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Fantastic i have done that now