Paypal Virtual Terminal conflicting somewhere

  • 1
  • Problem
  • Updated 5 years ago
Unconnected customers are listed and send notifications of purchases they did not make as soon as we use paypal virtual terminal

Yesterday 31st July, Elizabeth Fanes was sent notifications about two transactions she had no connection with, understandably she was very concerned that we'd charged her or someone else had used her card details??
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  • annoyed

Posted 5 years ago

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Ian, Employee

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Hi James, apologies for the slow reply.

I'm not sure what would be causing this, as we only receive IPN information from PayPal (so basically anything that PayPal sends us we treat as valid info).

If you could send me the transaction IDs of the transactions that were incorrectly sent to your customer, I might be able to figure out what's going on - please send these to my email (ian at scrobbld .com).