I’m sad

Wait Time Until You Can Retake a Test

Hello,

I would like to know how long I have to wait until I can take a test again. I answered all the questions in Word. At one point, I scored pretty high (Expert Level) and then after answering all the questions, my score went down to 372 (Familiar Level).

I am currently working to hone my skills that will hopefully help me in the workforce.

Your kind assistance is greatly appreciated.
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  • Hi Tracy,

    We keep track of all the questions you've answered, so a test and its score cannot be "reset". As people add more questions to the Word test, you'll be able to answer more questions. You can also improve your score by adding good questions to the Word test. Looking forward to seeing your progress improve over time!

    Thanks,
    Hao
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  • I’m discombobulated
    5
    This is kind of disappointing. Rather than being able to retake a test, one has to wait until more questions are added? I understand the basic thinking. However, given that a good 25% of the questions in the CSS could have been better written, this site is fun but I can't say that it is representative of skill level and it doesn't provide a true path to improvement. It doesn't make one smarterer in any way. You should rename this Rankerer.
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  • 2
    I think you guys need to reconsider this policy. If a person can't retake a test, then they are unlikely to come back. I didn't come to this site to write questions, I came here to test my existing knowledge and learn from my mistakes. You can keep spamming me with emails to come back to your site but as long as you keep this policy, I'll refrain.
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  • Hi Brian and Brian,

    Thanks for your feedback.

    With some tests, the quantity of content far outstrips the number of questions any user is likely to answer. The concept behind each test is that the material will adapt organically to reflect changes in the subject matter, such as new product features in a new software edition, or new episodes in a television program. Hopefully, this will be the case with all tests eventually. In a mature Smarterer test, it should be very difficult to run out of questions.

    The notion of retaking tests isn't something we're totally against, but since most permutations of retakes seem to lend themselves less to learning and more to cheating, we've so far not come across a perfect way to implement retakes.

    - Andrew
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    • Hi Aileen,

      The "About Scoring" excerpt is really instructing you to keep taking the test as it grows, answering a new round of questions every so often, rather than asking you to retake the same questions. That paragraph is a little unclear, though, so thanks for pointing it out!

      Regarding the questions, which test(s) specifically were you taking? If you let me know where you were encountering poor content, we can focus some of our cleanup efforts on it. As far as "repetitive" questions go, we're currently implementing some automated filtering, including a duplicate-detector, so hopefully in the future that particular problem will be much less common.

      - Andrew
    • Andrew, please clarify.
      Are you saying that when I take the Algebra test at the beginning of my college career and get 1/10,000 questions correct in the Algebra test...
      four years later after finishing a degree in Applied Mathematics, I can not reset my score and take the Algebra test over?
      If that is the case, when I continue to take the test (four years later), roughly how many questions will I have to answer correctly to be considered in the 'Master' skill level?
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  • 1
    The perfect policy for quest retaking, in my opinion is to just block answered questions for about 2 months, or a long period of time overall. And show them after that again.

    Obviously, this may lead to cheating indeed, but it would be pointless to wait for 2 months, just to hope on the same questions (since based on what you've said, new ones will be released). Even if you take out a cheat-sheet, you'll have a lot to look at. And if somebody wants to cheat, in my opinion, they will much rather find other, quicker ways.

    Just suggesting, feel more than welcome to disagree.

    Thanks
    Loran
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  • Hi Loran,

    That does seem to be a pretty logical solution. Thanks for the suggestion! We'll keep it in mind as we work on ways to improve Smarterer's educational value.

    Thanks,
    Andrew
    • I agree, if you let user to answer the questions after 2-3 months there is almost no way to cheat. It's not like you will remeber these questions after 3 months.

      Still there should be some way to make your score better after few months if you improved or if you had a bad day last time and want to try again.

      Another thing is as Aileen Morrow wrote: " And most of them I had to answer under duress and ended up guessing because I didn't have time to read and process the question and all of the possible answers".

      It was the same for me in a questions where text was longer. I barely managed to read all of it before the end of time limit. I had like a second to think :/

      I'm quite fluent with English, I could understand all of questions but I'm not native speaker so I don't read as quickly as natives.

      My impression is that my scores shows more how quickly I can ( or rather cannot ) read...then my real knowledge of subject.

      Honestly time for each question could be a bit longer :)
    • I honestly think a few months is too long. I say a month at most - but would prefer a week or two. If someone REALLY wants to use these test scores on their resume, then you have to provide them the option to GET BETTER scores.

      Also if someone is actively seeking a job - they really don't have the time to wait for months, or wait for new questions in order to retake the tests. I have only taken two test and scored in the Expert level on both, however I know there were a few questions that were worded oddly, or that were lengthy and reading the questions ate up most of my time.

      I found trying to take the test and noticing items appear to the right of it - was a bit distracting, since I'm new to the system I didn't know immediately what those areas were for, and didn't want to stop taking the test to review them. I think after taking the test, you should be allowed to review your answers and THEN report or leave notes on questions you felt were misleading, etc. At least for a limited amount of time after taking the test --- say you have the ability to flag, or write notes about the questions UP TO 4 minutes after completing a test.

      I realize there are so many things to consider when it comes to users cheating -- but as a free tool to prove you know your stuff, I like this concept A LOT, however, without the option to get better at a skill and retest in a shorter period of time, I am less likely to use it to enhance my chances of getting more jobs (which is exactly why I wanted to use it).
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  • 1
    I agree... It should be possible to retake the tests. In one test I got some questions wrong because the questions were strange...

    And in another while I was taking the test I got distracted and had to talk to my kid for a couple of minutes and wasn't able to pause the test so my score went down. And - obviouse - I would like the possibility to retake the test to get a real score...
    It was a test where I consider myself very strong in - but because of the circumstances mentioned - I can't use it to anything because I cant retake it...
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  • I’m frustrated
    1
    "And in another while I was taking the test I got distracted and had to talk to my kid for a couple of minutes and wasn't able to pause the test so my score went down."

    Yeap, there should be some pause option. Maybe if you miss the question instead of showing next one and next one ...there should be option "pause" or "continue".

    The pause option cannot stop test with question visible on a screen and then letting you answer it after the break ( would be ideal for cheating) but definitely should be some way to do it.
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  • Hi Michael and Krewetka,

    Thanks so much for your feedback! We'll definitely keep the pause and retake suggestions in mind as we continue working on improving Smarterer tests as best we can.

    Our tests are designed to adapt and improve organically as users add or flag questions and our Professors review the content. Is there a particular test in which you feel there was poor quality content? If so, we can focus our cleanup to those tests.

    In terms of the timer for questions, we implement the timer (which is based on a carefully constructed algorithm) as a way of preventing cheating and making sure the questions are fair for everyone answering them. As our tests are reviewed and content is cleaned up, we're hoping that the overly "wordy" questions will be edited or removed entirely so the timer will no longer be a problem for taking tests, but still serve as a protection.

    That said, if you ever come across a question in which the timer is an issue, feel free to "flag" it and write a short note if you'd like so that we know how to make it better.

    Thanks again and if you have any other questions/concerns, I'd be happy to answer them!

    - Derek
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  • I have distractions from my family as well.

    When this happens I try to finish the question I am currently on.

    Then I either wait to hit the "OK. Continue" button, effectively pausing the test, or I leave the test completely by clicking on the owl in the upper left and selecting Dashboard. I return to the test later when I can.

    Either of those methods might help you when these situations arise and at most you would only lose points from one question.
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  • This reply was removed on 2012-06-29.
    see the change log
  • I’m disappointed
    I don't know where Erika's reply went, but I second her sentiment. I'm boycotting this website. any place that asks you to use these tests I'm just going to send them to my website.
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  • This reply was removed on 2012-07-06.
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  • 3
    I commented on this post a few months ago about how it is impossible to increase my score. The creators excuse seemed to be that if we wait, there will be more questions. So now, 3 months later, I try again. There were 5 or 6 more questions. Each one I got right I got 2 or 3 pts for. Then I got one wrong and got 11 pts taken away. Then boom, no more questions. Are you kidding me? I'm done.
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  • At first i thought this site was good but turned out it is nothing but a joke you might use this one to check if someone that you meet the first time is familiar with the language or software but more than that no point in using it
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  • I’m frustrated
    It seems like a better idea to allow a user to retake a test after a set number of days. Just like you would with other certifications. Not being able to retake a test doesn't give a user any reason to try to get better at their skills - or come back to the site. I only took two test and scored "Expert" on both, but there were a couple of questions that I felt were so long I didn't have time to actually think after reading them, or questions that were worded oddly - which is fine, as long as I have time to think about the answer - except with the timer, I do not.

    I'm not even assuming I would have scored in the "Master" level, but I do know that I would have had several more points. I found the tests engaging and fun -- until I found that I couldn't retake the test. Then I became disappointed and frustrated.
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  • I’m confused
    I think a very simple way to provide for retakes is to provide viewers detail behind the retakes,

    how many times did they retake it, did they retake the same number of questions, how many questions have the answered, etc. could also provide an "low", "average", "high" score.

    I agree that users need the ability to retake a test, where they have exhausted all available questions.
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  • I don't think it is really a question of retakes. If you are taking a test and are scoring poorly because you don't know the topic, then stop answering questions and wait to continue until you have more knowledge in the subject.

    What does need to be fixed is all of the poorly worded or wrong questions. If a question is bad, and people report it, then that question needs to be reviewed. If found in error or confusing, then the effects of that question need to be removed from people's scores. This is a dynamic system where scores get adjusted. Why can't the negative impact of bad questions be adjusted as well?
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  • I’m indifferent
    I think this is a great suggestion

    "If found in error or confusing, then the effects of that question need to be removed from people's scores. "

    I think it would be helpful to to know how many questions exist? and it seems like there needs to be a minimum number of questions a person needs to take in order to get a score.

    The issue I have had, is that I am cruising a long in test, then get one or two wrong, because, I did not read the question/answers carefully enough "my mistake", or the question was down right confusing, or could have more than one correct answer based on your experience or opinion. "test mistake"

    So naturally you want to continue to so that you make up for that, but found the next couple of questions may be "faulty" or at least questionable. then the test ran out of questions...

    fortunately for me, the scores on these test are more of a personal challenge for for, and should not have any impact on me or my company's revenue potential.

    I love, really love, the concept behind smarterer and I am very confident the guys at smarterer, will continue to adapt the system as more people use it to make it more valuable to everyone.

    Sounds like a twitter chat or google+ hangout around this topic may be useful to have.
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  • No retake and out of new questions ... well, to convince users to come back and make this website more 'educational' I'm sure Smarterer crew will enable re-takes.
    After 1,2 weeks no one remembers what were exactly the questions he/she answered last time.

    Cheaters will find their way, possibly by using fake accounts. So don't bother with that, it is to tilt at windmills. Just find a good solution for re-takes (really 1,2 weeks is enough, and use some fancy algorithm to shuffle questions to not repeat them in following re-takes)
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  • Andrew,Derek. When I first came to Smarterer,I was amazed by the constructive,simple and accurate ways of testing as well as creating. As I am in the domain,I also couldn't notice the website's clean and beautiful design. This was my first impresion as a new visitor.I wanted to create and manage a profile immediately. Anyway,but when I found out that it is not possible to retake a test,I've kinda' felt dissapointed. I knew that that was the only way to stop cheating and show the real skills of someone,but it is not working in all the cases. So,as I didn't wanted to stop using Smarterer,I thought a bit,and I think I came up with a solution that you might want to consider. What if,in every domain(Word,HTML,Photoshop,Math,Computers etc.),the questions will be separated in two big categories. The most of them will be in a category where you can repeat them,everytime you want,but they will not count towards your score.When you add a question and it is approved,it will be displayed there. It has to be something like "training" or "studying" the domain,preparing for the other type of questions,which will be strictly picked and put into a test,a main test for that domain. This test will only contain high-rated/general questions,which will accurately determine the user's level of experience/skill. This test is working on the same basis the current ones are working on. Not retakeable.Also,it will determine the user's score,which will be displayed,as always,in his/her profile.
    So,to sum up,the user's will be warned that once tooken,the main test's score will remain the same and they will not be able to change or raise it. Also,before they take that test,they will have the option to prepare for it with the other not-top questions. If you don't like it,just find another name or calling for them.
    And another thing. You could also explain this to your new members when they sign up,along with letting them choose what type of account they want. The first type will let them retake the main tests but only after 1/2 months(or something like that) while the second type will allow them to retake the tests after one year(or something like that). Maybe you think that everyone will just pick the first type,but you could display their account type in their profile or personal Smarterer page,and give the type a fit name. The first one should be something like a "normal user" while second one will represent the "serious" or "professional"(or something like that,I just gave an example to figure out what I mean) test taker,with more accurate test results. You could also let the first type as it is,and add to the second type a star or a special title,which lets the people or companies know that the person is serious and his skills are true,and he/she is worth hiring.
    Trust me,people will love this! If you or someone else want to add/edit or just say that something is wrong,you are free to do it.
    I hope you will consider this opinion.
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  • I can't find a retake button anywhere?

    This reply was created from a merged topic originally titled
    How do I retake tests to earn a higher score?.
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  • I thought the IDEA of taking a test is to see what you know. Along with this, finding areas you need improvement. It has been a while since I have had to use complex formulas in excel, I took the test to see how much I remembered. A lot of the questions pertained to complex formulas. I obviously need a refresher course and signed up for one. After refreshing my skills in office suite I still have to wait for someone to create new answers before I can improve my score? Seems highly illogical.

    This reply was created from a merged topic originally titled
    So you can not retake a test!?!?!?!?!?.
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  • I’m sad
    To customer service,

    How can I go back to a test that I already took to retake the test? Also, I don't remember the functions' names on Word or Excel because I don't usually pay attention to the name. As a result, I scored low on Word.

    Thanks,

    Yen

    This reply was created from a merged topic originally titled
    Regarding test retake.
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  • I’m frustrated
    I was taking a test and the battery on my laptop went dead. When I logged back in, it registered the test as complete and gave me an extremely low score even though I'm very knowledgeable about the subject. I understand the reasoning behind not being able to retake tests, but there are certain situations where it is necessary and those should be considered. Now that I have such a low score, this site is useless to me.

    This reply was created from a merged topic originally titled
    Situations where test retakes are neccessary.
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  • Well, I just took the test for the first time, "Social Recruiting" and i was labelled Proficient, and received an email. In the email it has links for you to retake the quiz to improve your level, but it doesnt allow me to retake the Quiz.
    In short the current system is not allowing me to improve on my previous quiz.
    Thanks

    This reply was created from a merged topic originally titled
    How to retake a test?.
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  • I’m disatisfied
    I was "trying out" these tests but I didn't realize that I would not be able to retest after the questions run out. I would have been a bit more strategic in my approach to this. ... I agree with allowing some kind of reset or retest option, because right now, it's unforgiving, I also don't see any reason why you couldn't track how many times a person takes a test or for that matter, how many questions they answered correctly the first time, or how many times it took them to answer a particular question right, etc. Another idea is to allow people to take a test without recording it so that they can get a feel of how well they would do. I think there are other data that could be captured that could be incorporated that will not allow your reporting data to become watered down. I think, fundamentally, you need to determine how you want this to be used,... s an evaluation tool for learning purposes or as an evaluation tool for acceptance and rejection (the level of a candidate). It will be used as both, that's a given, but with it's wonderful social aspect, I would favor that the former has precedence in your feature building priorities. Thanks.
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  • I’m sad, disappointed, frustrated
    1
    I wont be taking any more tests here. Not after it has been made crystal clear to me that there will never be a way to improve my test scores. If I took a test as a novice and then came back in a year as an expert, I would be unable to improve my score or retake my test. Congratulations!, says smarterer, you are a novice! FOREVER.
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  • I’m frustrated
    I was trying out 2 tests and i have lost a lot of points because sometimes (one of 3 questions) i answered correct but it simply freezed and i got " Times Up" . I would take the tests again but seems this isn't an option, so i will close my account.
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  • Without a retake option, this website seems to go against everything that some people, including myself, would have believed it to stand for before becoming aware of this policy. Skill levels are not a fixed thing, yet not allowing retakes serves to lessen the inspiration for a test taker to increase them. Note that I am not saying that a test taker SHOULD not or WOULD not attempt to improve their skills, this website aside. I am saying that putting aside all other considerations and motives, not allowing retakes encourages test takers to not improve skills after taking the lone allowable test within any given subject.
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