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Erogomotion has never worked

I bought the Whirl Desktop Laser Mouse with the Erogomotion and it has never worked since I got on September 29,2011. I can do the mouse pairing with success but it still will not give me the erogmotion features. I have tried it on different pcs with Windows XP Pro and Windows 7 64bit, but still with no success. Any ideas or did I get a defective mouse from Smartfish or Amazon? Please email me to with any suggestions and how do I proceed with replacing it with a new one or one that works.

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