I’m frustrated

Where are the 4-Way Scrolling Instructions?

Where do I look to learn how to use the 4-way scrolling?
There's nothing in the printed instructions that came in the package and I can't seem to find any answers on the website.
What's really frustrating though was that when I tried (over and over) to submit a question on the contact page I kept getting this; Error
Incorrect Verification Word
The verification word is incorrect.
Arrggghhhh!!!!!
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