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To all Smartsoft Community users, Smartsoft was notified earlier this week that the web services that power the Smartsoft Community will...
PracSuite – Smartsoft’s New Professional Cloud Product - Coming Soon
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
Automated SMS Reminders - What you need to know
With the release of Front Desk v20.0.0 we now have functionality to automatically send SMS appointment reminders. With this feature there...
Front Desk - Production Upgrades (30 April 2020)
We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thorough...
Front Desk - Pre-Release Upgrades (23 April 2020)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Front Desk Telehealth Enhancements – Coming Shortly
Update 8/4/2020: Front Desk v20.1 has been released, which includes new telehealth features. For more information, please see the telehea...
Smartsoft Support Service During COVID-19
We are currently receiving a large number of calls to assist clients during the COVID-19 pandemic and apologise for the longer than usual...
How to send a bulk SMS broadcast to patients
We are receiving a large number of support requests from users wishing to send an SMS to their patients regarding their practice and the ...
1800 Number Issue – Alternate Phone Numbers
We wish to advise that our 1800 free call service is currently down. Please use the following alternate phone numbers to contact Smartsof...
Smartsoft COVID-19 Client Assistance Incentive
As many of us are feeling the personal and economic effects of measures to slow the spread of COVID-19, Smartsoft wishes to play their pa...
Smartsoft response to COVID-19
Over the last few weeks, we have been monitoring the COVID-19 outbreak and the impact it is having on our staff, clients and community....
Best practices for sending bulk email through Front Desk
If you need to contact all patients in your Front Desk system by email, it is important to use the right email integration in Front Desk....
Setting Default Item Codes on Appointment Types
The latest version of Front Desk includes the ability to set default item codes on appointment types. Go to File > System Information >...
Patient Booking Gateway users running Windows 7 or Server 2008 R2
In the near future Google, Apple, Microsoft and Mozilla will be disabling the use of older security protocols (TLS 1.0 and TLS 1.1) in th...
Physitrack - Engaging patients through smart technology
Home exercise programs often form a fundamental part of patient treatment plans for good reasons. Studies show they can help increase mus...


