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When selecting to send SMS messages for a particular practitioner, the drop down list contains nearly all of the practitioners we have ev...
Treatment Plan end date
I would to have the option of an end date in the treatment plan section. Worksafe and other 3rd parties will approve so many treatments ...
Migration to a new Community platform
To all Smartsoft Community users, Smartsoft was notified earlier this week that the web services that power the Smartsoft Community will...
PracSuite – Smartsoft’s New Professional Cloud Product - Coming Soon
Hi Community The Smartsoft team is excited to share with our users a new project that we have been developing this year. PracSuite is a...
Register of medical devices
We are now required to keep a register of a medical device fitted to relevant patients including serial number, date fitted, date for rev...
Front Desk API for Integration with Custom built mobile app
Hi, I'm creating a mobile app using Microsoft PowerApps for my client and I want to integrate the app with Front Desk application to man...
hey, can you run front desk on a mac using parallels or similiar and utilising a virtual pc?
Sending emails too slow
Trying to send individual email recalls and it's taking at least 10 minutes for 1 email to send, stopping the whole system from being usa...
Tracking equipment/resource hire
We have a number of resources that we currently loan or hire out for a fee to clients. We would like to track this in Frontdesk both for...
Waiting list consideration.
Thank you for now having a waiting list report. Could you have different options when previewing / printing rather than just in alphabet...
Appointment book report with contact phone numbers
Hi Everyone,Yesterday we had a full power outage due to the electric storms in our area. Our clinic lost power for 5 hours, meaning we ha...
Login to sms server failed message
I've been trying to send sms's recently and keep getting "Login to sms server failed. Please check your username and password". I acknowl...
automated sms additional options
For automated SMS it would be helpful: 1) in the When to send reminder for an option to be added that is '2 days before (Sun-Thu)' 2) in ...
Automated SMS Reminders - What you need to know
With the release of Front Desk v20.0.0 we now have functionality to automatically send SMS appointment reminders. With this feature there...
Front Desk - Production Upgrades (30 April 2020)
We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thorough...








