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Hi, our team (both admin & podiatrists) currently have a lot of extra time on their hands due to the coronavirus. We would like to put ...
Smartsoft Support Service During COVID-19
We are currently receiving a large number of calls to assist clients during the COVID-19 pandemic and apologise for the longer than usual...
Telehealth Appointments in Front Desk
Front Desk v20.1 includes the ability to manage telehealth appointments, which can be enabled on the Telehealth tab in System Information...
How to send a bulk SMS broadcast to patients
We are receiving a large number of support requests from users wishing to send an SMS to their patients regarding their practice and the ...
Credit Card payments via Frontdesk
Hi there. I wondered if Smartsoft had considered integrating with Square or Stripe payments to create invoices for Telehealth consultatio...
limit number of intervals that are bookable within an appointments rule
It would be very helpful if within an appointment rule it was possible to set the maximum number of intervals that can be filled within t...
Client Digital input form
With the advent of pursing online consults we would like to offer a digital client intake form - (not an actual online booking) What do y...
SMS Problems
Ive just sent over 1200 SMS's in a bulk send regards the COVID-19 virus. Im getting a lot of messages on Frontdesk saying they can't open...
MailChimp Integration
Last Updated: 20/03/2020 About MailChimp MailChimp is an online email marketing solution that allows you to send marketing emails and...
Telehealth with patient booking gateway
Hi All,
Just wondering if anyone had suggestions on the best way to set up the patient booking gateway for telehealth appointments.
...
1800 Number Issue – Alternate Phone Numbers
We wish to advise that our 1800 free call service is currently down. Please use the following alternate phone numbers to contact Smartsof...
Smartsoft COVID-19 Client Assistance Incentive
As many of us are feeling the personal and economic effects of measures to slow the spread of COVID-19, Smartsoft wishes to play their pa...
Requirement to print Medicare and DVA forms suspended due to COVID-19
We have been advised by Services Australia that the mandatory requirement to physically print forms for patients will be suspended until ...
Letter tags for the GP (name, address etc.)
Hi Crew,Please can someone remind me what the letter tags are for GP's name, address etc. held within the billings tab? I have just se...
Smartsoft response to COVID-19
Over the last few weeks, we have been monitoring the COVID-19 outbreak and the impact it is having on our staff, clients and community....
Best practices for sending bulk email through Front Desk
If you need to contact all patients in your Front Desk system by email, it is important to use the right email integration in Front Desk....
Coronavirus (COVID-19) - Official Australian Government Information
If you are looking for the latest up to date and official information regarding coronavirus (COVID-19) and how it may affect your practic...
GP/Medical Referrer List
Hi, Is there anyway of exporting the GP/Medical Referrer list to Excel to make bulk updates eg add organisation wide email addresses to ...
Treatment States in Front Desk
Treatment States are available in the latest version of Front Desk to assist practices in managing their Treatment Plans, particularly in...
Setting Default Item Codes on Appointment Types
The latest version of Front Desk includes the ability to set default item codes on appointment types. Go to File > System Information >...







