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In the near future Google, Apple, Microsoft and Mozilla will be disabling the use of older security protocols (TLS 1.0 and TLS 1.1) in th...
Physitrack - Engaging patients through smart technology
Home exercise programs often form a fundamental part of patient treatment plans for good reasons. Studies show they can help increase mus...
Tyro - Special offer for Front Desk Users
Tyro has been helping health professionals run their practices smoothly for over a decade by providing health fund claiming, Medicare E...
Follow up patients with the Future Appointments Report
An enhanced Future Appointments Report is now available in the latest version of Front Desk, allowing users to easily contact patients wi...
Remote access keeps dropping out
Morning All. We are having ongoing trouble with our remote access on Front Desk which keeps dropping out such that we cannot connect remo...
Demographics
Just wondering what is the quickest way to get the following information- Totals Gender (males and females)- Age rangesAt
the moment we...
Emailing Appointment Cancellations to Practitioners
When we take an appointment cancellation on any day before the appointment is due the email to practitioners notes the next appointment a...
Cliniq Apps
Hi, Any plans to integrate with Cliniq apps? Colleagues on Cliniko have had good results.
WhiteCoat Button
There's a new button on the Patient Additional tab entitled "Whitecoat" Find/Invite. Any Idea whit it's about?
Booking patients which require resources
When developing appointment types a resource is automatically allocated to this appointment type. At the moment our reception has to crea...
Electronic Forms: new patient information
As one of our practices is paperless, we were hoping to have a simple new patients form available electronically ie. on a tablet whereby ...
Prepayment and term class bookings
Hi there. I would LOVE if it were possible to use the PBG so that a patient can book in for a term/group of classes. For example, we run ...
Where have the details gone?
Where have the details gone? Usually I can hover over the clients name in the book and it will show up with next app, and status etc, bu...
Appointment type to match text message
It would be great if somehow the appointment type can correlate to a specific text message so it doesn't need to be adjusted manually. F...
Location of sms credit / balance
Hi, Where or is there a location to find the balance of our sms credit. Thanks :)
Copy security access codes for a new user
When choosing the security access codes for a new user, is there a quick way of doing this? Using version 16.9.4 I found that I needed ...
Net Promoter Score
Has anyone used the "Net Promoter Score" in seeking feedback from patients post consultation? If so, what process have you used? We use G...
Front Desk - Pre-Release Upgrades (24 February 2020)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Missing Medical Referrals Tab on networked computers
Some of our networked computers aren't displaying the Medical Referrals tabs. Both using Admin and other users. Access is granted via sec...
Is there a way to change the order of attachments within the patient file?
When uploading scanned pdf's we can change the order at the time of attaching the documents but once they are attached I can't find a way...










