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Opt in or out of "Reason for Deletion" with casual appointments. We use casual appointments for reminders, phone messages etc. Having to ...
Patient Christmas Greeting By SMS
As we approach the end of year holiday period, you may want to touch base with your patients to advise them of your opening times and to ...
Important Upgrade Required - Patient Booking Gateway
Due to recent security updates in commonly used browsers, users that have the Patient Booking Gateway (PBG) embedded within their website...
Front Desk - Pre-Release Upgrades (17 December 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Automated SMS - Template by Practice Group
Hi All. I've been playing with the Automated SMS, and it doesn't seem like there is a way to automate separate Template messages to speci...
Adding a feature to 'sort by' / 'order by' to the "Patient List" report
Hi Crew,Would it be feasible to add the ability to 'sort by' / 'order by' a field in the "Patient List" report?It'd probably have lots of...
Can the SMS tab on the patient file be hidden / suppressed?
Hi Folks, Is there a way to remove or hide or suppress the "SMS" tab on the patient file? We don't use SMS integration and have no need...
Watch the 30-minute Front Desk Patient Booking Gateway Webinar
Thank you to all who attended the Front Desk Patient Booking Gateway webinar today. Please click below to view a recording of the webinar...
Watch the 30-minute Front Desk Insights Dashboard Webinar
Thank you to all who attended the Front Desk Insights Dashboard webinar yesterday. Please find below a recording of the webinar for those...
Client Profile - Gender Options
Hi, could you please consider adding an additional option on Client Profiles for identifying their gender/non gender i.e. instead of jus...
Filter Reports by Fee Category
Wondering if there willl be the option added to filter all reports by Fee Category in addition to time frames, Schedule, Practioner, Item...
Smartsoft - Christmas Office Hours 2019
Our office will be closed from 5.00pm (ACDT) Tuesday, 24 December 2019 for the Christmas & New Year holiday period, and will re-open at 9...
Windows 7 and Server 2008 end of support
On 14 January 2020, Microsoft will no longer provide security updates or support for PCs with Windows 7, Server 2008 and Server 2008 R2. ...
Front Desk - Pre-Release Upgrades (9 December 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Opening hours Christmas 2019
Hi, just wondering when you are closing and then re-opening for the Christmas/New Year period (2019/2020)? Thanks.
Problem encountered in clinical note charts
I have just typed added a heap of symbols to a clinical notes chart. (The chart uses FD's Image Editor).Before clicking 'OK' to close the...
Front Desk and your System Time
Due to new security requirements some of the features in Front Desk now require the correct date and time set on your computers. This inc...
is there any update on the Medicare Online Claiming dependency on Java RE V6U26 & any timeframe for overcoming it?
For sometime we have different software requiring different Java versions but because of the Medicare Online Claiming dependency on Java ...
Smartsoft Lunchtime Webinars – Reserve your space
Over the next few weeks, Smartsoft will be holding several 30-minute lunchtime webinars. These webinars will cover the Front Desk Insight...
New Automated Text Messages
Can the new automated text messages have the date showing as DD/MM/YYYY instead of the American way MM/DD/YYYY? We currently have the tem...









