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We would love to have a feature that allows us to appoint tasks and direct them to users. A pst of this would be a method of communicati...
Frontdesk messaging
Request to remove the "all user" as the mesenger default
Issue with deleting appointments in patients file
There appears to be an error with deleting appointments. When
in a patients file and you go to appointments and then click on a future
...
Requiring Registration Authorisation after Group Practice details updated
i have 2 practices using the same FD system. Unable to login now after adding some details to the group practice header. When opening F...
Payments in the Patient Booking Gateway
We find that there is a higher number of 'no-shows' with the PBG. There is also a proportion of course of no-shows with telephone/other-e...
Adding a recall when cancelling an appointment
New in Front Desk version 19.0.1 is the ability to add a patient recall when cancelling an appointment. Before using this feature, ensur...
Front Desk - Production Upgrades (28 August 2019)
We are pleased to announce that the following Front Desk upgrades have been given Production designation, meaning they have been thorough...
"Read Only"
Hi, Could you please consider implementing a Read Only function on Front Desk. It is so important in case 2 people are reviewing a f...
Archived Patients list by date
Is it possible to get a report or list of archived patients by the date they were archived? For example, we are after a list of patients ...
Workcover Qld Send Button
One of my receptionists has just had a great idea which would make our accounts process so much more efficient. It would be great if the...
Direct Deposit - Editing & 14 digit remittance numbers
Hi Tim - we had the scenario this AM where our admin staff entered a DD amount and then accidentally hit enter before entering the payee/...
Front Desk - Pre-Release Upgrades (21 August 2019)
We are pleased to announce the following Pre-release upgrades for the Front Desk suite of products. Pre-release versions have gone throug...
Xero Integration Troubleshooting
I am following the Xero Integration User Guide and have come across a problem. I have followed guide to uploading the public key certifi...
CERPIC Chiropractic Cards
Hi All, We are slowly moving over to a paperless (or less paper) Our Chiropractor uses CERPIC cards. Has anyone successfully made templat...
Chiropractic practice in Melbourne Outer Northern Suburbs looking for a casual receptionist that has experience with Front Desk.
Chiropractic practice in Melbourne Outer Northern Suburbs (Greensborough) looking for a casual receptionist that has experience with Fron...
Locking Clinical Note Attachments
Hi, we would like to suggest an option to lock attachments within the Clinical Notes section. We have a Multi Disciplinary team who need ...
Medicare Online Claiming - Payment Reports Unavailable [19/08/2019]
We have been advised by the Department of Human Services that Bulk Bill Processing and Payment Reports are temporarily unavailable due to...
Messenger on PCs frequently dropping out
Practice has fairly basic config, Windows 10, a few workstations.Messenger experiencing intermittent loss of connection between PCs - mes...
Did not attend
Hi there. I would like to suggest a way to mark a patient as Did Not Attend, especially in a group booking to make the group change colou...
Online booking and fee schedule for each physio
Online bookingFor each booking that is cancelled we email a notification to the physio to advise them of the appt cancellation. Can this ...








