Conversations
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When selecting to send SMS messages for a particular practitioner, the drop down list contains nearly all of the practitioners we have ev...
Register of medical devices
We are now required to keep a register of a medical device fitted to relevant patients including serial number, date fitted, date for rev...
Front Desk API for Integration with Custom built mobile app
Hi, I'm creating a mobile app using Microsoft PowerApps for my client and I want to integrate the app with Front Desk application to man...
hey, can you run front desk on a mac using parallels or similiar and utilising a virtual pc?
GP/Referrals
Has GP/Medical Referrals been moved or removed? I can't find it anywhere, including System Information.
Hi There, We have quite a few 'rules' in our diary, but they never print on the day list. Is there a way to make this happen? Thanks
Rules/Day Lists
Tracking equipment/resource hire
We have a number of resources that we currently loan or hire out for a fee to clients. We would like to track this in Frontdesk both for...
Online booking - Not able to look at appointments for a long time
Hi, we've had a few people comment lately. When they are taking time with online booking. It says they must be having a problem. They get...
Email Radiology or GP from patient file
When emailing a patient from their file, we CC their GP or Radiology clinic (used for referrals). Unfortunately, you can only select a co...
Import editable PDF
Can we import editable PDF's into SmartSoft? We have imaging practices providing us with e-referral forms. These documents can obviously ...
credit card details
Does Frontdesk have a capability to store credit card details and take payments form the credit card like Healthkit? In these changing ti...
Preparing for transition to Pracsuite
Hi, our team (both admin & podiatrists) currently have a lot of extra time on their hands due to the coronavirus. We would like to put ...
Credit Card payments via Frontdesk
Hi there. I wondered if Smartsoft had considered integrating with Square or Stripe payments to create invoices for Telehealth consultatio...
Client Digital input form
With the advent of pursing online consults we would like to offer a digital client intake form - (not an actual online booking) What do y...
SMS Problems
Ive just sent over 1200 SMS's in a bulk send regards the COVID-19 virus. Im getting a lot of messages on Frontdesk saying they can't open...
Telehealth with patient booking gateway
Hi All,
Just wondering if anyone had suggestions on the best way to set up the patient booking gateway for telehealth appointments.
...
Letter tags for the GP (name, address etc.)
Hi Crew,Please can someone remind me what the letter tags are for GP's name, address etc. held within the billings tab? I have just se...
GP/Medical Referrer List
Hi, Is there anyway of exporting the GP/Medical Referrer list to Excel to make bulk updates eg add organisation wide email addresses to ...
Remote access keeps dropping out
Morning All. We are having ongoing trouble with our remote access on Front Desk which keeps dropping out such that we cannot connect remo...
Demographics
Just wondering what is the quickest way to get the following information- Totals Gender (males and females)- Age rangesAt
the moment we...







