How long does it usually take for the Registration Email to arrive?

  • Question
  • Updated 4 years ago
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Shena

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Posted 6 years ago

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John Grask, Employee

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@Shena,

The registration email should arrive almost immediately. If you don't receive it, be sure to check your spam filters as occasionally it ends up there, and be sure to add support(at)smartypig(dot)com to your address book. If you still haven't received your code please email our support team at the address above requesting we resend you your registration code. Thanks for the question, John
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dvosburg

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I have checked my spam box and received nothing - in fact had NO emails at all from anything @smartypig.com.
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John Grask, Employee

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@dvosburg.

Please contact our support team at support(at)smartypig(dot)com and we will be able to resend you your registration code. Thanks, John
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dvosburg

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I did - and still have received nothing. How long should it take?
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John Grask, Employee

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@dvosburg,

Could you please give our support team a call at 888-567-6278 between 7 am and 8 pm. They will be able to make sure we have the correct email address on file for you and be able to further assist you with this. Thanks, John